Aetna health and life insurance company provider portal

Mental Wellbeing Resource Center

Nothing should stand in the way of your mental health.

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The Banner|Aetna Way. Our values come to life.

Read about how our fundamental values guide everything we do to service our members and our community.

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Type 2 Diabetes Reversal Program is here

Many of our plans now offer access to the Type 2 Diabetes Reversal Program through Virta Health

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Banner|Aetna's virtual care solution

98point6 makes connecting with a doctor as simple as opening an app and sending a text.

Learn about virtual care

Care management focused on you

Your health goals are unique. That’s why we use data and health care analytics to personalize your experience and remove gaps in care. We’ll connect you with a health care team focused on helping you reach your health goals.

Learn about care management

Nice to meet you, neighbor

You deserve to get the care you need to reach your health goals. That’s why Banner Health and Aetna partnered to bring you an innovative health care company. We'll help you reach your health goals through connected, local and affordable care.

Learn about the neighborhood approach

Find a doctor

Find doctors, hospitals and other health care professionals in Arizona that accept your plan.

Find a doctor

Request a quote

Log in to Producer World.

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Online appointments

Online appointments for Virtual Primary Care, Primary Care, Urgent Care, Retail and Laboratory.

Online appointments

We're in it for you

Why we’re different

Our goal is to offer a different and better health care experience by:

  1. Offering easier access to primary care doctors via an on-demand primary care text-based service delivered through a secure app on a member’s mobile phone
  2. Creating an integrated member portal – one place to find clinical and administrative information
  3. Offering integrated customer service that gives you 24/7 access to triage nurses
  4. Providing local care with neighborhood care teams
  5. Using advanced health information technology that gives real time updates and supports everyone

Contact us for more information about Banner|Aetna

Learn about what makes us different

You and Your Family

Making health care easier

Banner|Aetna is focused on helping you and your family get the health care you deserve. We’re doing this by:

  1. Aiming to lower costs
  2. Offering you access to an integrated network of health care professionals 
  3. Making enrollment, on-boarding and billing simple
  4. Easy access to care and coverage information through a single member portal

If you have any issues with your claims, we’ll do our best to resolve them quickly, and in one call via our enhanced customer service team.

For individual and family health plans, visit Healthcare.gov

More info for members

Your Employees

Giving your employees access to more affordable, integrated health care

Banner|Aetna is aiming to save your employees 8 – 14 percent* a year, all while improving access and quality of care. We’ll do this by:

  1. Creating local neighborhood care teams centered around where you live and work
  2. Enhancing data sharing, reporting and analytics
  3. Adding case managers to their health care system
  4. Staying engaged with your employees to keep them healthy, happy and productive

Contact us for more information about Banner|Aetna

*Actual results may vary. Comparison is to Aetna’s broad network plans. Savings may be less.

More info for employers

Your Clients

Offering your clients more connected, efficient and affordable health insurance

Banner|Aetna aims to transform the health care experience by making the health care system easier to understand and navigate. Our goal is to help members achieve their health ambitions by offering access to local, connected care that’s affordable and focused on their personal health needs.

We believe Banner|Aetna will offer better, lower-cost care so health outcomes can improve for everyone.

More info for producers

Contact us for more information about Banner|Aetna

Health Care Professionals

Get help delivering personalized, connected care in Arizona

When you become a participating provider with Banner|Aetna, we’ll help you give your patients the integrated, affordable care they need to achieve better health. 

Join our network

If you have any other questions, you can send us an e-mail.

To learn more about BannerlAetna and for additional resources, visit our resources page.

Transforming health care, together

Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.

Contact us

What is availity with Aetna?

Availity Essentials is a multi-payer site where you can use your own secure single user ID and password to work with your Aetna Better Health Medicaid Plan, Mercy Care Arizona Medicaid Plan, and other participating payers online.

Can I submit claims to Aetna online?

Submitting a claim online is the most efficient method. After logging in to your secure member website, follow these steps: Click "Claims Center," then "Submit claims" Complete your claim online.

How do I find my Aetna username?

Find Your Username You can find your Member ID on your ID card, Welcome Letter, or any EOB we sent to you. Need help finding your Member ID? Please select Member ID to continue.

Is Aetna good life insurance?

The A (Excellent) rating from AM Best and Fitch's (Strong) rating were awarded to CVS Health, Aetna, and Accendo Life Insurance.

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