Cash app visa card customer service number

Cash App is the easy way to send, spend, save, and invest* your money. It’s the SAFE, FAST, and FREE mobile finance** app.

SAFE: Help protect all your payments and investments with a passcode or biometric features. Pause spending on your Cash Card with one tap if you misplace it. All of your information is stored securely.

FAST: Sign up and make your first payment in minutes. Instantly send and receive money from friends. Transfer money from Cash App to an external bank account instantly instead of waiting days. Use your Cash App account and routing numbers to receive deposits up to two days earlier than is standard with most banks.

FREE: Send and receive money at no cost. Order your debit card for free in minutes, and we’ll mail you your custom physical debit card in about a week. Invest in your favorite stocks commission-free with as little as $1. Brokerage services provided by Cash App Investing LLC, member FINRA / SIPC.

HERE’S HOW IT WORKS
Download and sign up for Cash App in a matter of minutes. The signup process is simple and fast so that you can start using Cash App right away.

SEND AND RECEIVE MONEY INSTANTLY
Receive, request, and send money from friends and family instantly with only a few taps. Cash App is the easy way to pay a friend back for dinner or split rent with your roommates.

GET A FREE CUSTOM VISA DEBIT CARD
Order your Cash Card (a customizable Visa debit card) directly from Cash App. You’ll be able to instantly make purchases using your virtual card. We’ll also mail you your physical laser-etched Cash Card so you can swipe, dip, or tap at any merchant. Debit card issued by Cash App’s bank partner(s). ATM withdrawal fees may apply.

RECEIVE YOUR PAYCHECK UP TO TWO DAYS EARLY
Deposit paychecks, tax returns, unemployment benefits, government stimulus payouts and more directly into your Cash App balance using your account and routing number. Receive deposits up to two days earlier than is standard with most banks. Use the same account and routing information to pay bills using your balance. Cash App is a financial services platform, not a bank. Banking services provided by Cash App’s bank partner(s).

GET INSTANT DISCOUNTS WITH CASH BOOST
Cash Card is the only free debit card** with instant discounts at your favorite stores, websites, apps, and restaurants. These instant discounts are easy to use and are applied to Cash Card transactions instantly. Just select a given Cash Boost in your app and then use your Cash Card to pay. It’s that simple. No points, no waiting, just instant savings.

BUY, SELL, SEND, AND RECEIVE BITCOIN
Cash App is the easy way to buy, sell, send, gift, and receive bitcoin (BTC) — get started instantly with as little as $1. You can also set up recurring buys of bitcoin, withdraw it to a different cryptocurrency wallet — or send it to friends and family with compatible wallets (even those who don't have Cash App) and use the Lightning Network to pay with bitcoin faster, and for free on Cash App. Add Bitcoin Boosts to your Cash Card to earn bitcoin on your purchases. Bitcoin services are provided by Cash App.

BUY & SELL STOCKS COMMISSION-FREE
Instantly begin investing commission-free. You can buy as little as $1 of stock in top US companies.*** Track stock prices in your app and monitor the performance of your overall investment portfolio. Create a list of companies to follow so you can stay up to date on performance.

*Brokerage Services are provided by Cash App Investing LLC, member FINRA/SIPC, subsidiary of Block, Inc. (fka Square, Inc.). Investing involves risk; you may lose money. Investments are not FDIC insured. Cash App provides Bitcoin services, not Cash App Investing LLC.

**Cash App is a financial services platform, not a bank. Banking services and Cash Card are provided and issued by Cash App’s banking partners, not Cash App Investing LLC.

***Fractional shares are not transferable. For additional conditions and limitations, see the Cash App Investing Customer Agmt.

Cash App Phone Numbers and Emails

Toll-Free Number:

(855) 351-2274

Customer Service:

(800) 969-1940

Cash App Emails:

Business Customer Service

Cash Boost Partnerships

Legal

Privacy Inquiries, Privacy Inquiries

Media

Marketing Inquiries, Press Inquiries

Claim Your Business

More phone numbers and emails Less phone numbers and emails

Cash App Contact Information

Corporate Office Address:

Cash App

1455 Market Street Suite 600

San Francisco, California 94103

United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 7:00pm EST

Summary of Cash App Customer Service Calls

67.1K TOTAL
CALLS

00:44 AVG CALL
DURATION

7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cash App Customer Service?

Account Question:

12h ago “Check balance on card”
18h ago “Why was my account closed”
1d ago “Trying to get into my other account I have a phone number change and email change due to being hacked”

Cards Question:

2h ago “Lost card”
17h ago “My card is not working”
23h ago “Money not on card”

Payments and Charges Question:

3h ago “To dispute a payment”
5h ago “Appending payment that was declined three times and said that y'all had my money no so y'all took it to hold it and then send it back to *** my card to give the just him I got 127.25 back 20 35 cent back”
16h ago “Unauthorized transactions on card and unauthorized secondary card and”

Request for Information Question:

2h ago “It says can't access this request cause suspicious transaction”
20h ago “Trying find out balance old acct don't rember phone number our email”
1d ago “Need help with acocunt”

Refund Question:

1d ago “Cash app refund request”
2d ago “Refund”
3d ago “Refund issues”

Activation/ Cancellation Question:

1d ago “Activate my card I'm having issues with it”
3d ago “Cancel transaction”
4d ago “Money was taken for something I don't have pls cancel and do not allow any automatic pays like that again”

Shipping and Delivery Question:

17h ago “I have not received my cash app card”
3d ago “Where is my money from direct deposit”
3d ago “I sent $200 to Louise Kavugho but never received on October 26and11”

Product/ Service Question:

21h ago “I can't connect my cashapp to my new phone number”
2d ago “Need to reorder a new card”
3d ago “My cashapp not working”

Return/ Replace Question:

5d ago “I just returned a item at dollar general store and the money i used off the card to purchase what i returned was supposed to be put back on my cash app card but it hasn't been put back. $10.00”
12d ago “New to return the $40 dollars back to the personThat gave it to me”
16d ago “Return money back on my card.”

Staff Question:

8d ago “Trying to recieve my money back but my phone has no service so how can i receive it”
16d ago “Staff is highly rude and disrespectful I need a supervisor”
1M ago “Speak to customer service”

Employment Question:

25d ago “Cuz of my paycheck”
1M ago “SUPOSTUBE RECIVED $1000 ,SO IM NO RECIVED ???”
2M ago “Because I want to know why my cash app was closed because I get paid through that cash app I pay my bills through that cash out my job pay me through that cash app and I work on the side as a plumber”

Website/ Application Question:

26d ago “App not working”
3M ago “App issues”
5M ago “Trying to set up for Bitcoin front of my ID scans just fine the back of the will not scan so I reversed it when it asked for the front of the ID I instead scan the back of it and it scans just fine so it has to be the website it is not my phone”

About

Cash App Pros and Cons

Pros: Easy to use, Easy to send money, Easy to transfer money to others, Simple but cant be trusted, Easy to transfer money instantly

Cons: Poor customer service, No support by phone and no answer to problem, No customer service w telephone number, No customer service, No support

Cash App is ranked 57 out of 254 in Cash Services category

Area Served

USA, Worldwide, Asia, Other

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