Review Highlights
“After a bad fiasco and experience with my Airbnb I had booked for the night of 8/21, I was forced to book a hotel last minute.” in 2 reviews
Location & Hours
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Amenities and More
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Frequently Asked Questions about DoubleTree by Hilton Hotel San Antonio Downtown
What forms of payment are accepted?
DoubleTree by Hilton Hotel San Antonio Downtown accepts credit cards.
How is DoubleTree by Hilton Hotel San Antonio Downtown rated?
DoubleTree by Hilton Hotel San Antonio Downtown has 2 stars.
What days are DoubleTree by Hilton Hotel San Antonio Downtown open?
DoubleTree by Hilton Hotel San Antonio Downtown is open Mon, Tue, Wed, Thu, Fri, Sat, Sun.
Choose dates to view prices
- Overview
- Prices
- Location
- Amenities
- Policies
3.9/5 Good
Popular amenities
- Pool
- Air conditioning
- Pet friendly
- Laundry
- Gym
- Outdoor Space
502 W. Cesar E. Chavez, San Antonio, TX, 78207
Explore the area
- Popular LocationMarket Square6 min walk
- Popular LocationCathedral of San Fernando15 min walk
- Popular LocationAztec Theater18 min walk
- AirportSan Antonio, TX (SAT-San Antonio Intl.)16 min drive
Choose dates to view prices
View all photos for Room, Accessible, Non Smoking
- 330 sq ft
- Studio
- Sleeps 4
- 2 Double Beds
View all photos for Room, 1 King Bed
- 330 sq ft
- Studio
- Sleeps 2
- 1 King Bed
View all photos for Room, 2 Double Beds
- 330 sq ft
- Studio
- Sleeps 4
- 2 Double Beds
View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony
- 358 sq ft
- Studio
- Sleeps 2
- 1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
- 330 sq ft
- Studio
- Sleeps 4
- 1 King Bed
View all photos for Room, 2 Double Beds, Accessible, Non Smoking
- 330 sq ft
- Studio
- Sleeps 4
- 2 Double Beds
View all photos for Junior Suite, 1 King Bed
- 360 sq ft
- Studio
- Sleeps 2
- 1 King Bed
What's nearby
Market Square - 6 min walk
Cathedral of San Fernando - 15 min walk
Aztec Theater - 18 min walk
San Antonio Majestic Theater - 19 min walk
San Antonio Central Library - 2 min drive
Getting around
San Antonio Station - 8 min drive
San Antonio International Airport (SAT) - 16 min drive
Restaurants
Pico de Gallo - 5 min walk
Mi Tierra Cafe & Bakery - 8 min walk
La Margarita Mexican Restaurant & Oyster Bar - 9 min walk
Poblanos On Main - 14 min walk
Central Park Pizza of N.Y. - 16 min walk
About this property
DoubleTree by Hilton San Antonio Downtown
4-star aparthotel near River Walk
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas. Each apartment provides a refrigerator and a coffee/tea maker, plus an MP3 dock and a flat-screen TV with cable channels. WiFi, wired Internet, and a hair dryer are among the other amenities available to guests.
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.
This San Antonio aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.
Languages
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Safety measures
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Internet
WiFi available (fee applies)
Parking and transportation
RV, bus, and truck parking on site
Self parking on site (USD 25 per night)
Wheelchair-accessible parking and van parking available
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Car recommended
Family friendly
Children stay free (see details)
Free crib/infant bed
Restaurants on site
So Frio
Food and drink
Refrigerator
Coffee/tea maker
Dining
Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 10-18 for adults and USD 5-12 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Bedrooms
Bed sheets provided
Rollaway/extra beds: USD 25.00 per day
Bathrooms
Shower/tub combination
Towels provided
Hair dryer
Entertainment
Flat-screen TV with cable service
Pay movies
TV in a common area
MP3 docking station
Laundry
Laundry facilities
Work spaces
6 meeting rooms
Desk
Conference space (9000 square feet)
Climate control
Air conditioning
Pets
Service animals exempt from fees
Pet friendly
USD 50.00 per pet per stay
Welcoming dogs only
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Ballroom
ATM/banking services
Vending machine
Reception hall
Convenience store
Location highlights
Near a metro station
In the business district
In the city center
Near a hospital
Near a zoo
Things to do
24-hour fitness center
Theme parks nearby
Safety features
Carbon monoxide detector
Fire extinguisher
First aid kit
Security system
Smoke detector
General
249 rooms
6 floors
Built in 1992
Connecting/adjoining rooms avaliable
Similar properties
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Riverwalk Plaza
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3.9 out of 5 Good (See all 2,263 reviews)
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Hampton Inn San Antonio-Downtown (River Walk)
San Antonio
4.0 out of 5 Very Good (See all 1,255 reviews)
See similar properties
Policies
Check-in
Check-in from 4:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Pets
Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per day
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 30.00 per night
We have included all charges provided to us by the property.
Optional extras
- Breakfast fee: between USD 10 and USD 18 for adults, USD 5 and USD 12 for children (approximately)
- Fee for in-room wireless Internet: USD 9.95 (rates may vary)
- Fee for in-room wired Internet: USD 9.95 (rates may vary)
- Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
- Self parking fee: USD 25 per night
- Pet fee: USD 50.00 per pet, per stay
- Service animals are exempt from fees
- Early check-in fee: USD 35.00 (subject to availability)
- Rollaway bed fee: USD 25.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
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Rating 5 - Excellent. 563 out of 1252 reviews" "
Rating 4 - Good. 293 out of 1252 reviews" "
Rating 3 - Okay. 168 out of 1252 reviews" "
Rating 2 - Poor. 113 out of 1252 reviews" "
Rating 1 - Terrible. 115 out of 1252 reviews" "
3.9/5
Property conditions & facilities
Traveled with partner, Traveled with pets Nov 8, 2022 Liked: Cleanliness, amenities, property conditions & facilities Nice property, pet friendly. Good breakfast buffet for $18.5/5 Excellent
Traveled with family Oct 16, 2022 Liked: Cleanliness, property conditions & facilities Ability to check in early. Was told day of
arrival that it would be a $25 charge. Stayed 1 night in Oct 20223/5 Okay
Oct 10, 2022 Liked: Cleanliness, amenities, property conditions & facilities Staff is very polite and professional Stayed 4 nights in Oct 20225/5 Excellent
Traveled with family Oct 10, 2022 Liked: Cleanliness, amenities, property conditions & facilities5/5 Excellent
Clean room, great amenities with the restaurant and Starbucks in the lobby, really close to the Riverwalk, very nice staff, easy parking. Would definitely stay here again.
Stayed 2 nights in Oct 2022
Traveled with partner Oct 7, 2022 Liked: Cleanliness, amenities, property conditions & facilities Stayed 2 nights in Sep 20225/5 Excellent
Traveled with partner Oct 1, 2022 Parking at
hotel charged $25.00 a day and double charged us upon check-out. Not very friendly front desk staff. Stayed 1 night in Sep 20222/5 Poor
Business traveler, Traveled with partner Oct 1, 2022 Liked: Cleanliness, amenities, property conditions & facilities Hotel seemed isolated from other properties, difficult to get to because of traffic construction. Was led to believe it was closer to La
Villita & other shopping & dining areas. Otherwise, nice property. Stayed 3 nights in Sep 20225/5
Excellent
Sep 6, 2022 Disliked: Cleanliness, amenities, property conditions & facilities The bathroom had hairs in the bathtub and the floor. The glass Inuse ti drink juice at breakfast came out with lipstick marks. And dont forget value things on the room. Stayed 2
nights in Sep 20221/5 Terrible
Traveled with partner Sep 5, 2022
Liked: Cleanliness, amenities The staff was great, and standard amenities were good, but the building could really benefit from renovations and parking isn't free. Stayed 2 nights in Sep 20224/5 Good
Traveled with family Aug 26, 2022 Liked: Cleanliness, amenities The staff was great! Room carpet was very old and bathtub ceiling access panel/cover had old paint and rust. Stayed 2 nights in Aug 20225/5 Excellent