How to change address with social security and medicare

>>> Economic Impact Payments (EIP) <<<
May 14, 2021: Please refer to the IRS’ website for the latest information about Economic Impact Payments (EIP). Please do not contact the Federal Benefits Unit with questions about EIPs. Our representatives do not have information to answer your EIP questions. The IRS, not SSA, processes all EIPs.
Table of Contents Show

>>> Economic Impact Payments (EIP) <<<
Our Service Area
Frequently Asked Questions
Local Social Security Offices
More information

Our Service Area

The London Federal Benefits Unit (FBU) provides services for the Social Security Administration, Department of Veterans Affairs, Office of Personnel Management, Railroad Retirement Board, Medicare, and Department of Labor. The largest program is the Social Security Administration.

The FBU London provides assistance to over 44,000 beneficiaries throughout the UK, Bermuda and the following countries in Africa: Botswana, Ghana, Gambia, Kenya, Lesotho, Liberia, Malawi, Namibia, Nigeria, Sierra Leone, South Africa, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe.

If you reside in the Netherlands, Belgium or Luxembourg, please direct your inquiry to the Federal Benefits Unit in Dublin, Ireland.

If you reside in a country that is not listed above, please direct your inquiry to your local U.S Embassy or Consulate’s website to locate your nearest Federal Benefits Unit.

The Federal Benefits Unit is unable to answer inquiries related to visas, passports, IRS, Selective Service Registration, voting or other non-federal benefit issues. Please see the Embassy Sections and Agencies for assistance in contacting the correct department.

Contact Us

You may contact us in a variety of ways but the most efficient way is by using our online form.
Please also take note of our privacy policy.

Frequently Asked Questions

Our list of Frequently Asked Questions (FAQs) answers the most popular questions.

Services

Medicare Cards with New ID Number and Foreign Post Codes

The Center for Medicare Services online registration process does NOT accept foreign postal codes.
You can request a replacement Medicare Card through our office.
Please mail with subject line “CMS Medicare Card” and provide your Name, Address and the last 4 digits of your Social Security Number (SSN).
Please allow 4-6 weeks for your card to arrive.

The following information can help you with your Social Security or Medicare benefits. My office stands ready to assist you with any problems or questions you may have. You can send an email here or call my office in Boca Raton at (561) 998-9045.

My office can also help you with determining Social Security benefits, as well as Supplemental Security Income (SSI) and Medicare eligibility.

Do you want to know if you qualify for disability and SSI? Use Social Security's Screening Tool (BEST) to check if you do.
Do you need information on how to apply for Medicare? Go to the Medicare Frequently Asked Questions page.
Do you have other general questions about social security services and benefits? Find an answer on the Social Security Administration's Frequently Asked Questions page.

There are two local Social Security offices:

The West Palm Beach Social Security office is located at 801 Clematis Street, West Palm Beach, FL 33401. Their phone number is 866-783-7339. Office hours:
- Monday 9:00 AM - 4:00 PM
- Tuesday 9:00 AM - 4:00 PM
- Wednesday 9:00 AM - 12:00 PM
- Thursday 9:00 AM - 4:00 PM
- Friday 9:00 AM - 4:00 PM
- Saturday and Sunday: Closed

The Boca Raton Social Security office is located at 621 NW 53rd Street, Boca Raton, FL 33487. Their phone number is 877-467-1703. Office Hours:
- Monday 9:00 AM - 4:00 PM
- Tuesday 9:00 AM - 4:00 PM
- Wednesday 9:00 AM - 12:00 PM
- Thursday 9:00 AM - 4:00 PM
- Friday 9:00 AM - 4:00 PM
- Saturday and Sunday: Closed

Most Social Security business can also be handled through Social Security’s toll free telephone (at 1-800-772-1213 or TTY 1-800-325-0778) as well as the agency’s website at www.socialsecurity.gov. Some of the services available on our website include:

Apply for Social Security retirement/spouses benefits
Apply for disability benefits
Create a my Social Security account (www.socialsecurity.gov/myaccount) and

Get your benefit verification letter
Check your benefit and payment information
Change your address and phone number
Start or change direct deposit of your benefit payment

Apply for extra help with your Medicare prescription drug costs
Get a replacement Medicare card
Get a form 1099
Online services also available in Spanish

More information

Medicare
- Medicare Claims and Appeals Information
- Medicare Summary Notices
- Medicare Eligibility Tool
Medicaid
- Medicaid support for Florida
Social Security
Additional resources (including birth certificates, consumer protection, disaster preparedness, and unclaimed property)