How to reset a tru bolt lock

Tru-Bolt® Door Locks provide the homeowner, professional installer and builders with quality products for protection with an affordable solution. New smart locks and a full line of mechanical locks in a variety of functions are offered in styles and finishes to compliment any décor. Coordinating collections of entry, privacy, and passage are simple to install.

If you’re looking for programming instructions for your Tru-Bolt Electronic Lock, you’re on the right page.

In this post, I’ll show you how to program your new/existing Tru-Bolt Electronic Deadbolt, including tips to troubleshoot common problems with the lock. Let’s dive in!

How to reset a tru bolt lock
How to reset a tru bolt lock
Image adapted from Tru-Bolt Lock manual.

Quick Tip: Make sure to keep your door unlocked during programming to avoid being locked out.

Table of Contents

  • Changing the Existing Programming Code on Your Tru-Bolt Electronic Deadbolt
  • Adding User Codes
  • Deleting Existing User Codes
  • Enabling/Disabling Auto-Lock
  • Enabling/Disabling Vacation Mode
  • Factory Resetting Your Tru-Bolt Lock
  • Tru-Bolt Electronic Troubleshooting Tips and FAQs
    • How Do I Lock/Unlock a Tru-Bolt Electronic Lock?
    • Why is My Tru-Bolt Electronic Lock Not Working?
    • Tru-Bolt Electronic Deadbolt Not Working After Battery Change: What to Do?
    • Tru-Bolt Electronic Deadbolt Won’t Stay Locked: What to Do?
    • Why is My Tru-Bolt Electronic Lock Beeping/Flashing?
    • How Do I Change the 4-digit Code on My Tru-Bolt Lock?
    • How Do You Reprogram a Tru-Bolt Door Lock?

Changing the Existing Programming Code on Your Tru-Bolt Electronic Deadbolt

Your Tru-Bolt Electronic Lock comes with a default Programming Code—123456. This code is the master password of the lock, and it is required for all programming functions.

What this means is you can’t make programming changes in your lock without entering this code. And you’ll need to change the code to ensure that no one else can change your lock programming unauthorized.

More so, if you’ve previously changed the Programming Code and want to change it again for any reason, you can easily do so, as there is no limit to how many times you can change the Programming Code.

That said, follow the steps below to change the existing Programming Code on your Tru-Bolt Electronic Lock:

  1. Enter the existing Programming Code (the one you want to change) and press the Unlock button. If you’ve never changed the Programming Code, the existing code is the default code (123456).
  2. Press key 4 and then press the Unlock button.
  3. Enter a new Programming Code (6 digits) and press the Unlock button.
  4. Re-enter the new Programming Code and press the Unlock button.
  5. If the light indicator illuminates green, followed by 1 beep, it means the Programming Code has been successfully changed. So you’ll have to use the new code for all programming functions from now on.

Note: The Unlock button is the button with the opened padlock icon.

Adding User Codes

A User Code for this lock is a 4 to 8-digit number that allows you to unlock the deadbolt via the keypad. That is, you can enter a User Code through the keypad to open the door.

The Lock allows you to add up to 50 User Codes, and each code must be linked to a User ID (any number between 01 to 50).

Note that the lock comes with a default User Code (1234), linked to a User ID (01). So your User IDs should start from 02.

However, the default User Code (1234) will be deleted automatically after creating your first User Code, so you can add another code and link it to 01 (User ID) later on.

Here’s how to add a User Code on Your Tru-Bolt Electronic Deadbolt:

  1. Enter your current Programming Code and press the Unlock button.
  2. Press key 1 and then press the Unlock button.
  3. Enter a User ID (2 digits — 01 to 50) and press the Unlock button.
  4. Enter a User Code (4 to 8 digits) and press the Unlock button.
  5. Re-enter the User Code and press the Unlock button. The light indicator will light green, and the lock beeps once, showing the operation is successful.

Note: Each User Code must be 4 to 8-digit long and 2 digits (01 to 50) for each User ID.

Deleting Existing User Codes

The lock allows you to delete a single User Code or delete all the User Codes you created at once. If you want to delete a single User Code, here’s how:

  1. Enter your current Programming Code and press the Unlock button.
  2. Press 2 and then press the Unlock button.
  3. Enter the User ID of the User Code you want to delete, then press the Unlock button.
  4. Re-enter User ID and then press the Unlock button to complete the process. The indicator light will flash green, and the lock beeps once, showing the code has been deleted.

And here is how to delete all User Codes at once:

  1. Enter the Programming Code and press the Unlock button.
  2. Press key 3 and then press the Unlock button.
  3. Re-enter your Programming Code and press the Unlock button. The lock will illuminate green, followed by one beep, showing that all existing User Codes have been deleted.

Note: This action will delete all existing User Codes but not Programming Code.

Enabling/Disabling Auto-Lock

With auto-lock enabled, the lock will lock automatically after a few seconds when the door closes. This helps to ensure that your door is always locked, even when you forget to lock it.

Follow the steps below to enable auto-lock in your Tru-Bolt Electronic Lock:

  1. Enter the Programming Code and press the Unlock button.
  2. Press key 5 and press the Unlock button.
  3. Enter delay-time (20 to 900) seconds and press the Unlock button to complete the process.

To disable auto-lock, repeat the steps above but set the delay time to 00.

Enabling/Disabling Vacation Mode

Putting your Tru-Bolt lock on Vacation Mode will temporarily disable all User Codes until you disable it. So when Vacation Mode is in effect, no one can unlock the lock through the keypad.

Here’s how to enable Vacation Mode:

  1. Enter your current Programming Code and press the Unlock button.
  2. Enter 10 (1 and 0), then press the Unlock button.
  3. Press 1 and then press the Unlock button to complete the process.

And that’s all you need to do to enable Vacation Mode.

To disable Vacation Mode, press the hold Unlock button for over 3 seconds. Next, release the Unlock button and then enter your Programming Code. This will unlock the door and disable Vacation Mode.

Factory Resetting Your Tru-Bolt Lock

You can perform a factory reset on your Tru-Bolt Keyless Lock if you’ve forgotten the Programming Code or have minor issues with it.

But keep in mind that this action will permanently erase all your custom programming, so you’ll have to start all over again to program the lock.

If you’ve decided to perform a factory reset on your Tru-Bolt Electronic Deadbolt, here’s how to do that:

  1. Remove the battery cover.
  2. Remove one battery and wait 10 seconds.
  3. Put the battery back in.
  4. Once you hear a long and short beep, press the Lock button 3 times within 3 seconds.
  5. The lock will beep once, and the indicator light illuminates green, showing the reset is successful.

Tru-Bolt Electronic Troubleshooting Tips and FAQs

How Do I Lock/Unlock a Tru-Bolt Electronic Lock?

Here’s how:

  • To unlock from outside, enter a valid User Code and press the Unlock button or use the physical key to unlock it. And to unlock from the inside, rotate the interior Thumb Turn to the Unlock position.
  • To lock from outside, press the Lock button until the lock beeps twice and the indicator light illuminates red. To lock from the inside, rotate the Thumb Turn to the lock position.

Why is My Tru-Bolt Electronic Lock Not Working?

Usually, a Tru-Bolt Electronic Lock may stop working properly if the batteries are low. If your lock malfunctions, the first step to fixing it is to replace the batteries and ensure you install them properly.

Next, check and ensure the control wire is properly attached to the interior assembly. See the image below.

How to reset a tru bolt lock
How to reset a tru bolt lock

If the problem persists, attempt a factory reset to see if that resolves the issue. If not, contact Menards Support for help.

Tru-Bolt Electronic Deadbolt Not Working After Battery Change: What to Do?

If your Tru-Bolt Electronic Lock stops working after replacing the batteries, it seems like the lock hasn’t received power yet. Perhaps you’re using the wrong batteries or didn’t install them correctly.

Be sure that you have the right batteries—4 AA Alkaline batteries. Rechargeable batteries or non-alkaline batteries are not recommended and do not mix old batteries with new ones.

With that in mind, here is how to install the batteries:

  • Insert fresh 4 AA Alkaline batteries into the battery compartment following the correct battery polarity (+/-)
  • The Lock will beep twice, and the keypad will light blue, followed by 2 green flashes, showing that the Lock has received power.
  • Wait until the blue light turns off before touching the keypad.

If the Lock is still not responding, try these troubleshooting steps:

  • Remove the batteries, then press and release the Lock button on the keypad for 5 seconds.
  • Manually turn the Thumb Turn and then lock and unlock the lock twice or so—using the physical key. Next, reinstall the batteries.
  • Check and make sure the control wire is connected to the interior assembly.
  • If that doesn’t help, perform a factory reset. This should fix the problem.

Tru-Bolt Electronic Deadbolt Won’t Stay Locked: What to Do?

This might be happening because the Entry Switch is set in the wrong direction.

Here’s how to go about this issue:

How to reset a tru bolt lock
How to reset a tru bolt lock

  • Remove the interior assembly from the door.
  • Check and ensure the Entry Switch (a black button labeled “L R”) is set correctly—based on the door handing (left or right-handed door). Flip the switch to “L” if the door is left-handed or flip it to “R” if the door is right-handed. See the image above.
  • Turn the interior Thumb Turn to the vertical position for a right-handed door. And for a left-handed door, turn it to the horizontal position.
  • Reinstall the interior assembly and test it to see if it stays locked.

Why is My Tru-Bolt Electronic Lock Beeping/Flashing?

Here are some reasons your Tru-Bolt Electronic Lock beeps and flashes:

  • The Lock is Unlocked/Valid programming: Indicator light illuminates green, followed by 1 long beep.
  • The Lock is Locked: 2 short beeps and the indicator light illuminates red.
  • Invalid Programming: 2 short beeps, followed by two red flashes.
  • Low Battery Power: The lock beeps constantly for 5 seconds—7 or 9 times.
  • Extremely Low Battery Power: 4 short beeps and indicator light flashes red 4 times.
  • Four Incorrect Code Entry Attempts: 2 short beeps and indicator light flashes red on each attempt.
  • Power on: 1 long beep, followed by 1 short beep, and the indicator light illuminates green.
  • Lock Error: 3 long beeps and three red flashes.
  • Repeating Operation after Lock Error: 2 short beeps three times, followed by 6 red flashes.

As you can see, constant beeping and flashing indicate low battery power. If this is the case with your lock, quickly replace the batteries—and ensure you use the correct batteries and place them in the right order.

How Do I Change the 4-digit Code on My Tru-Bolt Lock?

You can change the 4-digit that comes with your Tru-Bolt lock by creating a new 4-digit code (User Code). That is, when you create a new User Code, the default 4-digit code will be deleted automatically.

But if you’re looking to change the 4-digit code you created yourself (or by the previous owner), you’ll need to delete the code, then create another code. See how to delete existing User Codes and add new ones above.

How Do You Reprogram a Tru-Bolt Door Lock?

To reprogram your Tru-Bolt lock, you’ll have to perform a factory reset and then use the default Programming Code to reprogram the lock (see how to reset a Tru-Bolt lock above).

Why is my TRU bolt lock not working?

If the tru bolt electronic lock will not work electronically, you may need to check the following things: Check that all batteries are fresh, high-quality Alkaline Batteries. Check for proper polarity (+ -) of all batteries. Check that the Control Wire is attached to the Interior Assembly and not damaged.

How do you change the master code on a TRU bolt lock?

Changing the Existing Programming Code on Your Tru-Bolt Electronic Deadbolt.
Enter the existing Programming Code (the one you want to change) and press the Unlock button. ... .
Press key 4 and then press the Unlock button..
Enter a new Programming Code (6 digits) and press the Unlock button..

Why is my TRU bolt lock beeping?

Low battery indication 2-1 During operation, if the LED on the battery cover flashes red and constant beeping is heard for 10 seconds, it means that the battery is low. The batteries need to be replaced immediately.