Losing Internet connection is the common problem in LG Smart TV and there are a lot of TVs owners that face such a problem. In some cases, problem may occur as soon as you’ve bought your TV. In this case, the best solution would be just to use your warranty and exchange TV to the new one. However, there are also cases, when your LG Smart TV may start loosing Wi-Fi connection after it had been working successfully for some time.
Usually, in that cases the warranty has already expired, which means that you will have to pay the TV repair. However, there are some things that make help and solve the issue with LG Smart TV Wi-Fi not turning on.
Why is my Wi-Fi Not Working on my Smart TV?
In general, there may be several causes of Wi-Fi problems:
- Problems with your router. Sometimes routers have restrictions to connect new devices or there may be too many connections to the one router;
- Problems with your TV software. Sometimes there may be lags in your TV program code, so it may be irresponsible to Wi-Fi;
- Wi-Fi signal is interfered with by other devices (like microwave ovens or baby monitor);
- Problems with your TV hardware. Sometimes there may be a problem with the wire connecting your Wi-Fi board to the TV.
In the first part of the LG Smart TV Wi-Fi problem solution, I would describe the most common ones, but in case they won’t help, I would also describe the solution of the LG Smart TV Wi-Fi board problem.
How To Fix LG Smart TV Wi-Fi Problem: Common Solutions
There may be too much causes of LG Smart TV Wi-Fi problems, so I suggest you to check everything from the list below step-by-step. That’s the easiest way to understand the problem and fix it. So, do the following:
- Check your Wi-Fi router. You should check whether your other devices have a connection;
- Check whether the Wi-Fi password is correct;
- Check whether your Wi-Fi modem isn’t blocking your TV Wi-Fi connection in the router settings;
- Make sure there’s no other Wi-Fi router working on the same frequency;
- Check that the time zone and date used on the TV correspond to the real ones;
- Reset the country in your TV and set it back again;
- Update your TV software;
- Unplug and restart your TV;
- Unplug and restart your Wi-Fi router;
- Place your TV away from devices that can cause interference (like microwave ovens and baby monitors);
- Turn off ‘Quick Start’;
- Turn off ‘Simplink’.
In case nothing of the above helped, we can offer another way to resolve your LG Smart TV Wi-Fi connection problems.
How To Fix LG Smart TV Wi-Fi Problem if nothing helps?
Usually the problem is easy to fix and something of the above may help. However, sometimes the problem is much deeper, so you need to make more in-depth repairs to fix your TV.
So, sometimes the problem is Wi-Fi board cables, which may get twisted and dirty so that the TV can’t get Internet. All you have to do is remove the back of your TV, clean the Wi-Fi board, and fix the cables. So, do the following:
To get the most out of your LG smart TV, it needs to be connected to the internet. Setting up a new WiFi connection on your TV might sound tricky, but it’s usually very straightforward.
How to turn WiFi on LG TV
To turn WiFi on LG TV follow these steps:
- Press the Home button on your remote and choose the Settings option in the top right of the screen.
- Select Network followed by Wi-Fi Connection.
- Choose your wireless network and input your password.
- Your LG TV should now be connected to the internet.
Can’t connect LG TV to WiFi
If you are experiencing connection problems turning on your WiFi on your LG TV, here are the two most common fixes you should try right now:
- Unplug your LG TV, wait 30 seconds then plug back in and try reconnecting with the WiFi network.
- Perform a factory reset by selecting All settings > General > Reset to initial settings.
If you’ve tried each of these fixes, and you’re still having trouble connecting your LG TV to WiFi, here are several other possibilities…
Update your TV’s location
Samsung TV Won’t Turn On (You Sho...
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Samsung TV Won’t Turn On (You Should Try This Fix FIRST)For whatever reason, LG TVs often have connectivity issues when the “location” of the TV is set to “Set Automatically”.
It seems that the TV’s software has trouble assigning the location, and as a result the WiFi connection isn’t established.
To fix this, you need to update the location of your TV manually. Change the location by selecting All settings > General > Location > LG Service Country.
Now the key here is to select a random country on the list (not your country). The TV will reset. Now go back again and select your actual country this time.
Finally, after the TV resets again, open up the location and reselect Set Automatically.
You will be prompted to setup your WiFi connection and after you login, your internet should be working again!
“WiFi is turned off” message
Some older LG models have a manufacturer’s fault that appears when you try to connect WiFi. This can sometimes be caused by a crimped WiFi cable inside the TV.
The following message appears “Wi-fi is turned off. Turn it on to see the additional list of networks you can connect to and additional related items” without any way to turn the WiFi on.
If you get this message then follow these steps:
- Place the TV face down on a flat surface.
- Remove the back of the TV.
- Check the flat silver cables running from the WiFi module at the bottom. If they are bent or folded over, straighten them out taking care to not damage them or pull them out of the WiFi module.
- Replace the back of the TV and try reconnecting the WiFi.
WiFi connection drops in and out
If you find that your LG TV keeps losing the WiFi connection, try the following tips to see if it helps.
- Try placing your wireless router closer to your TV.
- Use an ethernet cable for a more stable connection.
- Remove any items nearby that could interfere with the signal, such as baby monitors, microwaves, and cordless phones.
- Check whether there are any USB hard drives attached to the TV as these can sometimes cause interference.
If you find that you are still having problems, the next best step would be to contact your internet service provider to check the problem is not coming from them.
Turn off Quick Start
Not all TV’s have the “Quick Start” feature, but it has been known to cause connectivity issues in the past, so if you TV has it, turn it off.
- Go to the Settings menu and select All settings.
- Select General.
- Scroll down to the Quick Start option and turn OFF.
- Power Off your TV and unplug it.
- Press the power button on your TV set for 30 seconds.
- Plug the TV back in and turn it on. Try to reconnect to the WiFi network.
Your network doesn’t appear in the list
If you’re not seeing your WiFi network show up on the list, you should do the following:
- Check the router is turned on.
- Make sure the router is near the TV and with minimum obstacles like walls in between.
- Unplug both the TV and router, wait 30 seconds, then plug them back in.
I’ve joined the network, but there’s no internet access
If you are able to connect to the network but there is an error message saying no internet connection, check your other devices (like your mobile phone) to see if they are connected to the internet and working normally.
If they are working fine and your TV is still displaying the error message, contact your internet service provider.
Software updates
No WiFi connectivity can sometimes be because of out-of-date software.
If this is the case, your TV may need a software update. You can check for updates in your settings menu, although you will need to be connected to the WiFi to download the updates.
A way around this is to use an ethernet cable to connect your TV to the WiFi, and then download any updates. You should then be able to connect to the WiFi.
Select the Settings menu on your remote. Choose All settings, then General. Select About this TV, then Check for updates.
Unable to join with an incorrect password
If you have found your network and have input the password only to receive an incorrect password message, double-check that you have input the password correctly.
Passwords are case-sensitive so be mindful of lowercase and uppercase letters. You can also choose the show password option to see what you are typing.
If you have input your password correctly but it still does not connect, contact your internet service provider for a new password.
Alternatives to connecting WiFi to your LG TV
You don’t have to connect your WiFi to your TV of course.
If you are concerned about internet security, you can choose to not connect the TV to the internet at all, although you will lose out on some of the smart features.
If you would like to connect your LG TV to WiFi but don’t want to fiddle around with wireless connections, or still want to use the apps, there are other options.
Wired connection/Ethernet
If you prefer a wired connection, you can use an ethernet cable and plug this into your TV from your router.
This will ensure you always have internet as long as the router is on and the connection will usually be more stable.
Streaming device
If you don’t want to turn on the WiFi on your LG TV, but want access to streaming apps, then you might want to consider purchasing a Firestick, Chromecast, or other similar portable streaming device.
Gaming console
If you have a gaming console like the PS4, PS5, or XBOX Series X, you can hook this up to your TV and stream digital content through apps including Netflix, Prime, Disney+, and more.
Conclusion
Turning WiFi on LG TV is easy, just click the Home button on your remote and then go to All Settings > Network > WiFi Connection and select your network and enter your password.
If that doesn’t work, there are several troubleshooting steps you should take:
- Soft reset your TV by unplugging it from the wall
- Factory reset your TV
- Change your TV’s location
- Make sure the WiFi cables inside your TV aren’t crimped
- Ensure your router/modem has a strong signal
- Turn off Quick Start
- Update your TV’s software
- Make sure your WiFi password is correct
If you can’t get the WiFi working on your TV for whatever reason, there are several workarounds to get connected to the internet. For example, connect directly with an ethernet cable, use a streaming device, or connect via your gaming console.