Quote:
Originally Posted by Benzinini
Is there a charge for this update?I just got off the phone with a service tech at FJ mercedes in Newport Beach and was made to believe there is a charge for the upgrade? He is supposed to call me back to verify this . Maybe I approached it wrong and should have said it was working correctly and just started having issues recently?
This is covered under warranty. Please see the link I provided above and bring the prove if necessary.
In my case, I activated the Audio Bluetooth first. So it is now shown in the Audio drop down menu.
Note: Almost none of them knew that MB has this feature. I had to demonstrate in front of the technician and making sure that this NOT the phone BT but the Audio BT issues. I showed them that it will play the music onced it paired with my phone. Then it lost the pairing once I cycled the ignition.
(Note: I did not mention anything about hacking the system through Engineering menu, etc).
The mentality you need to have is that:
The BT Audio feature was there before when you got it
-->you prove it --> It works --> now it does not... so please fix it.
I had the dealer almost changed the Command ($6000) and the dealer had to call their own shop foreman to look at the issue. Finally they took care the issue by flashing the Command software.
As the last effort, please feel free to print out my service record and show it to your service advisor. If your car still under warranty, then they should take care this issue.
It pisses me off that Daimler AG allowed the Command supplier to have un-finished software to be released in production and having the real customers like us as their Software Design Validation. Im running an engineering project for Daimler EV. If my software is not done at their K-matrix release, they will be all over me and I will not sleep until issues are fixed..
Anyway... it should be free of charge! Good luck Benzinini and always be nice to them since we are asking favor...
Keep your car up to date.
Update Downloads
Here you can find updates for everything directly related to your car, such as firmware updates for your radio. Please read the descriptions to find the download you need and follow the instructions provided inside the downloaded archive precisely.
CLA Audio20 (04.2014 - 12.2014)
How to update.
Select a file from the list below to download. All files should already be compatible to your selected vehicle, but be mindful of the description nonetheless. Also, please follow the instructions contained in the update package precisely. The downloads are separated into two categories: updates for the radio of your car and updates for other devices, please select a file accordingly.
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Sélectionnez votre véhicule
Série Version Année Catégories 4
DVD Comand APS ou Carte SD Garmin Map Pilot ?
Acheter en ligne sur la boutique officielle les DVD et Carte SD pour mettre à jour le système de navigation GPS Mercedes-Benz d'origine. Les voitures Mercedes possède 2 systèmes de mise à jour GPS : Il est possible de mettre à jour votre version via :
- Carte SD mise à jour du logiciel de navigation Garmin MAP PILOT Europe Version Audio 20 CD NTG5 Star1
- Carte SD mise à jour du logiciel de navigation Garmin MAP PILOT Europe Version Audio 20 CD NTG5 Star2
Si vous avez un doute n'hésitez pas à nous contacter en cliquant ici.
Mercedes Classe C
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Mise a jour GPS DVD Version 2018/2019 VERSION FINALE NTG1 Mercedes-Benz
Prix 206,26 €
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Mise a jour GPS DVD Version 2017/2018 FINAL VERSION NTG4-212 Mercedes navigation COMAND APS Europe
Prix 219,95 €
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Mise a jour GPS DVD 2019 Mercedes navigation COMAND APS Europe
Prix 219,95 €
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Mise a jour GPS DVD 2018/2019 Mercedes navigation NTG2.5 COMAND APS Europe
Prix 219,95 €
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Mise a jour GPS Carte SD 2022 2023 Audio 20, NTG5.5
Prix 254,95 €
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Mise a jour GPS Carte SD 2021 Becker® MAP PILOT NTG4.5
Prix 159,95 €
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Mise a jour GPS Carte SD 2021 2022 Garmin MAP PILOT Europe NTG5 Star2
Prix de base 209,95 € -10% Prix 188,96 €
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Mise a jour GPS Carte SD 2021 2022 Garmin MAP PILOT Europe NTG5 Star1
Prix de base 209,95 € -10% Prix 188,96 €
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Licence d'installation du GPS navigation Garmin MAP PILOT
Prix 649,95 €
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