My american express gift card is not working

If you’re the lucky winner of the American Express gift card, you could be tempted to take advantage of an instant spending spree. 

Where more convenient to splash out the money than Amazon?

There are a few speed bumps on your path, but using your Amex Gift card through Amazon might not be as easy as you think.

Find out all the details about how to use amex gift card on amazon.

Check out also: How to Transfer Amazon Gift Card Balance to Bank Account

TABLE OF CONTENTS:

1. Can I Use My American Express Gift Card On Amazon?
2. How Do American Express Gift Cards Work?
3. How To Use Amex Gift Card On Amazon?
4. How To Add American Express Gift Cards to Amazon?
5. What Problems Could You Experience When Transferring Your Amex Gift Card to Amazon?

Can I Use My American Express Gift Card On Amazon?

Yes, you can make use of the AMEX gift card at Amazon and also every Visa as well as MasterCard gift card. Amazon makes it simple for customers to purchase items as they accept a variety of methods of payment.

After your gift card has been issued, you can use it on Amazon and a host of other retailers around the world.

How Do American Express Gift Cards Work?

American Express gift cards can be loaded with anything from $25 to $3000, then given to anyone you’d like to give a gift or reward.

They operate the same way as Mastercard and Visa. 

• You can purchase them directly from American Express or affiliated stores, including Walmart, Target, and gift card retailers.
• You can use them at any location that accepts regular or prepaid Amex cards, which includes the online stores of retailers.
• If the purchase is made in digital or physical form, the recipient will receive either physical cards in the mail or via email with the information of the virtual card.

Although most Amex gift cards can be used as soon as they arrive, you may have to be registered and activate your card before using it at certain online stores.

To register, you must call the American Express customer service line at 1-877-297-4438. The information you provide will include the following information:

• 15-digit gift card number
• 4-digit Card Identification Code (CIC), located at the top of the card.
• 3 digit Card Security Code (CSC) on the reverse of the card
• The address where you reside

After your card has been registered, you can use it without difficulty. It also gives you added security should your card be lost or stolen. Amex will typically be willing to remove lost cards and replace them.

How To Use Amex Gift Card On Amazon?

If you own an active Amex gift card, your first stop could to Amazon.

With its wide range of available goods and services, Amazon is the perfect spot to spend your gift card.

To make use of your American Express gift card for purchasing items on Amazon, you must add it to an option for payment:

STEP 1: Log into your Amazon account

STEP 2: Click on the “Account & Lists” drop menu

STEP 3: Click on “Account”

STEP 4: Then click on “Your Payments”

STEP 5: Click on “Add a payment method”

STEP 6: Click on “Add a credit or debit card”

STEP 7: Input your card’s details

Your card is now in use. You can shop by selecting the Amex gift card for payment method during checkout.

It is important to note that this option only works when you want to purchase something less than a certain amount. Amazon doesn’t permit you to use multiple payment methods to purchase products. This means you can only use your gift card to buy items on Amazon that are less expensive than or of the same value as the gift card.

For example, if you attempt to purchase an item valued at $60 using a $50 gift card with the amount, your purchase won’t be accepted. You don’t have the option of topping the amount with your debit or credit card.

The result:

• You can only use it for items within the limit of the gift card.
• You risk ending up with an unusable, small amount of your gift card after purchase.

Both options aren’t ideal, but there’s an alternative that will assist you in getting the most value for your American Express gift card on Amazon.

How To Add American Express Gift Cards to Amazon?

Every Amazon account has a balance on the gift cards. It will be $0 unless you’ve already purchased and received Amazon gift cards.

The total amount of the Amex gift card is added to it to the value of your gift card by following the steps below:

1. Log into your Amazon account
2. Click on the “Account & Lists” drop menu and then on “Payment”
3. Then click on “Your Payments” and add your Amex gift card. Do not attempt to use the Amex account as a present, but use it as a credit or debit card.
4. Then go to “Gift Cards” and reload your balance
5. On the next screen will appear you will be asked to enter the balance of the American Express gift card
6. Select your Amex gift card as your payment method

When all the steps are completed, the Amex gift card balance will appear under the Amazon credit card balance.

If you own several gift cards, you can do the same process as many times as necessary.

What Problems Could You Experience When Transferring Your Amex Gift Card to Amazon?

The only problems you might encounter while trying to purchase Amazon gift card credit using the Amex gift card are the following:

• Amex gift card hasn’t been registered correctly. In this situation, you will not be able to add your card to the payment method through Amazon. It is necessary to call the Amex customer service line (1 (800) 528-4800) once more and confirm that everything is in order.
• The address you have entered isn’t the same as the one Amex has on file. Amex gift card has been linked to the account when you register. Suppose your address isn’t compatible with your billing account Amazon provides to you. In that case, you could encounter issues since the anti-fraud measures that Amazon uses could prevent the card from being used as an option for payment.
• The remaining balance is less than what you’re trying to purchase. Amazon credit card value you’re attempting to purchase. The transaction is rejected if you attempt to buy the Amazon gift card with a credit amount of $30, and the balance on your Amex gift card has the $29.99 balance left.

Once you’ve pinpointed and solved the issue, you’ll be able to continue with your shopping outing.

If you opt to use your Amazon gift card balance during checkout, Amazon will charge it before any other cards you have loaded unless you have specified the opposite.

You can use the full amount you earned with the Amex gift card, and you may purchase products at an amount higher than you’d like. However, the balance will be debited to the default Amazon credit card.

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