On Tuesday, I interviewed with my SM about becoming a shift supervisor. I thought she'd be making the final decision today on if I or another coworker would get promoted, due to being short several SS's. I came in early for my shift today and asked her about it, and she told me I and my now two competing interviewees would interview with an SM from another store tomorrow. She just moved from our "sister store" to one outside of our district (I think), yet she's still the second interviewer. She is a little bit intimidating and I'm extremely nervous now. I agonized over every syllable out of my mouth with the first interview and now I have to worry about this one. I asked a few people for advice and they said it's just like the first one but I'll be expected to go into greater detail.
I need some tips on how to expand on my answers and what exactly I should expect for questions. What kind of answers will be perk the other SM's ears? What will set me apart from the others? Because those other two are wonderful and certainly deserve it. The only thing I have on them is that I've been with Starbucks longer and I have 100% flexibility/availability. I'm always the go-to for shift-covering and/or switching. My store has had a lot of "bad luck" as we like to say and it's no secret that we struggle and turn over is a little higher. I love Starbucks and genuinely care about the success of my store and lowering that turn over rate by (in part) leading, being a part of and making a better, more productive team that will in turn be more welcoming to green beans.
TL;DR - What questions can I expect? How can I go into greater detail if doing so is not a strength of mine?
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Starbucks Interview – Shift Supervisor
Interview Questions That Will Help You Prepare for your Starbucks Job Interview.
1. If hired, how long do you see yourself working here?
User-Submitted Answers
1. I plan on staying with the company for as long ad I can. I truly love working here.
2. Do you have managing experience?
3. What impact did you have in your last job?
4. Do you enjoy working with other people?
5. When have you had to deal with an irate customer? What did you do?
6. When applying for jobs, why did you choose Starbucks?
7. What is your greatest weakness?
User-Submitted Answers
My expectations of my coworkers contributions to our dept is my greatest weakness. If a coworker is unfocused I will give suggestions of things they could be doing to contribute and that intimidates some people.
2. Why are you the best person for Starbucks?
User-Submitted Answers
I care. Plain and simple. I care about my partners. My store. Each and every cup of coffee or tea or anything that the customer orders. I care about what this company stands for. And I want to create each inspired moment for each customer.
3. What is your greatest strength?
User-Submitted Answers
Both my greatest strength and weakness would be that I care. I care so so much and it can sometimes be my beat friend or worst enemy.
4. What do you know about our company?
User-Submitted Answers
I know that it originally only sold whole bean coffee Im Seattle and Mr. Shultz had his own company Il Giornale and when given the opportunity to by Starbucks, the company he originally worked for he didnt look back.
5. What are your career goals with our company?
User-Submitted Answers
- I am wanting to my a shift for now. But am still considering where I would like to go from here.
- Do you have a problem being told to complete a task by your superior?
- How do you get subordinates to produce at a high level? Give an example.
- How do you manage your time?
- Where do you see yourself in two years?
- Can you work weekends?
- When was the last time you contributed to a team effort and what was your role?
- If you find a problem going on with two different employees, what would you do?
User-Submitted Answers
I would approach each individually and find out their sides of the store. And assess the situation from there.
6. What is your favorite drink from Starbucks?
User-Submitted Answers
An iced caramel macchiato. Or during the winter I loved the holiday spice flat white with gingerbread!
7. What is your leadership style?
User-Submitted Answers
I am very observant, I take into consideration how each of my partners work and play from there.
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Shift Manager Interview process at StarbucksOverall experience
On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.PoorExcellent
On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 4.EasyDifficultInterview process lengthAbout a day or two46%About a week32%About two weeks14%About a month5%More than one month2%Most reported stepsOn-site interview88%Background check61%Phone call/screening34%Problem solving exercises17%Group interview8%Least reported stepsWritten test2%Take-home/sample work1%They have no interview0%
Shift Manager Interview questions at Starbucks
Commonly asked questions, as reported by candidates
- Why Starbucks? tea or coffee?Shared on March 16, 2019 – Shift supervisor – Los Angeles, CA
- What is your availability? What is a challenge youve faced, and how did you overcome it?Shared on March 1, 2019 – Shift Supervisor – Encinitas, CA
- Strengths, weakness, past job experienceShared on January 11, 2018 – Shift Supervisor – Olathe, KS
FAQ
How does Starbucks prepare for shift supervisor interviews?
Shift Manager Interview questions at Starbucks
- Why Starbucks? tea or coffee? …
- What is your availability? What is a challenge you’ve faced, and how did you overcome it? …
- Strengths, weakness, past job experience. Shared on January 11, 2018 – Shift Supervisor – Olathe, KS.
What questions do they ask at a shift supervisor interview at Starbucks?
Why do you want to be a Shift Supervisor? I feel I have great leadership and motivational skills. I enjoy coaching and mentoring others and watching them excel in their careers.
Why do you want to be a shift supervisor at Starbucks?
Supervisor Interview Questions
- Have you hired an employee? …
- What is one important decision you’ve had to make as a supervisor? …
- How would your previous direct reports describe your supervision style? …
- Has your supervision style changed over time? …
- What are some successful ways you’ve been able to motivate employees?
What questions are asked in a supervisor interview?
Supervisor Interview Questions
- Have you hired an employee? …
- What is one important decision you’ve had to make as a supervisor? …
- How would your previous direct reports describe your supervision style? …
- Has your supervision style changed over time? …
- What are some successful ways you’ve been able to motivate employees?