State employees credit union 24 hour customer service number

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When you’re looking for support from your local credit union, you might want to pick up the phone and call the SECU customer service number.  This credit union was initially established in a small basement and knows a thing or two about humble beginnings.  Don’t let your humble beginnings dissuade you, with the help of a great bank like SECU on your side; you’ll be able to rise to a stable and comfortable future as well.

SECU Customer Service Number

It’s nice to know that you have a handy customer support team at your disposal when you’re trying to resolve matters related to your finances.  Whether you’re making a final payment on your mortgage or just getting ready to start a new auto loan, these experts will be there to help you along the way.  You can also call them to set up a new checking account or talk about investment accounts to work towards your retirement.  They’ll be there to help you at any hour of the day.

Customer Service Number: 1-888-732-8562

SECU Mailing Address

The North Carolina State Employees’ Credit Union’s headquarters can be found in Raleigh North Carolina.

Mailing Address:

State Employees’ Credit Union
PO Drawer 25279
Raleigh, NC 27611

SECU Email Address

If you have general questions about banking with SECU but don’t have time to look through their site for the answer and don’t want to pick up the phone, fire off an email to their customer support email address found below.  While they won’t be able to answer any questions about private issues regarding your account, it’s an excellent source of general information.

Email Address: [email protected]

SECU Customer Support Website

Sometimes you need just a little more information to make the right choice for your financial future.  Opening an account shouldn’t be a mystery, you can research the various types of accounts they have available through their support site.  From Certificates of Deposit to Money Market Accounts,  Retirement Savings to Business Checking, they have accounts and investment opportunities for every kind of customer.  If you’re starting a new business and are looking for a loan to help you along, or are getting ready to make that big home purchase, you’ll find helpful guides at their customer support site.

Customer Support Site:  https://www.ncsecu.org/Home/ContactUs.html

SECU App

Like any banking agency worthy of the name, SECU provides its constituents with a mobile app they can use to manage their finances and keep track of how their money is used.  From transferring funds between accounts to tracking when holds clear and charges appear on their account, this mobile app is a powerful tool for SECU customers.

iOS: https://www.ncsecu.org/PDF/OnlineServices/iPhoneDirections.pdf
Android: https://www.ncsecu.org/PDF/OnlineServices/AndroidPhoneDirections.pdf

SECU Social Media

Want to know when another branch of this incredible credit union will be opening in your area, ready to serve both State Employees and the regular citizen of North Carolina? Ready to pick up tips on how to manage your finances as well as keeping in touch with the moving world of finance where interest rates change, and new paradigms arise for you to take advantage of? Follow the SECU social media channel to get updates on how SECU is serving its community and how its financial experts can serve you.

Facebook: https://www.facebook.com/stateemployeescreditunion

Instagram: https://instagram.com/secu_foundation/

YouTube: https://www.youtube.com/c/ncsecu_videos

About SECU

This credit union was first established in North Carolina in 1937 with only 14 people and a grand total of $437. So humble were its beginnings that it was operated out of the basement of the Agriculture Building in Raleigh, but that wasn’t to be its future. Just 23 years later it was supporting 70,000 members with a grand total value of $25 million. Today it has over 2.1 million members with a total value of $36.5 billion, serving all 100 counties in North Carolina from its 265 branches.

Customer Service Number: 1-888-732-8562

Physical Location: State Employees’ Credit Union, PO Drawer 25279, Raleigh, NC 27611

Hours of Operation: 24/7 365

Company URL: https://www.ncsecu.org/

Contact Points: phone, apps, email, social media

Services Supported: Savings Accounts, Checking Accounts, Certificates of Deposit, Mortgages, Auto Loans

SECU Headquarters Location Map


Is the NC State Employees Credit Union open today?

Our branches are open from 8:30 am - 5:30 pm, Monday - Friday, except designated holidays. You can reach our 24/7 Member Services at 1-888-732-8562.

How do I unlock my SECU account?

Your access has been locked due to too many failed attempts. To unlock your access, call our 24/7 Member Services at (888) 732-8562. State Employees' Credit Union conducts all member business in English.

What is the 3 digit voice response number?

The three-digit voice response number is a member chosen code, that allows access to our automated phone system, ASK SECU and also allows a member to register for an online member access account.

What is NC secu alert?

Why will SECU contact me? We detect unusual or suspicious activity on your online services (e.g., Member Access, Mobile Access or our Mobile App) We detect unusual or suspicious activity on your debit or credit card. There is a problem with one of your accounts. To follow-up and answer questions.