Discover Telco’s Digital Branch and access our banking services anytime, anywhere. Features: Must be enrolled in Online Banking. Third-party standard data and messaging rates may apply. Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time. This app may share these data types with third parties Location, Personal info, and Financial info This app may collect these data types Location, Personal info and 6 others Data is encrypted in
transitAbout this app
- View account balances and activity
- Transfer funds between shares, accounts, and external financial institutions
- Expense graph shows quick overview of your incoming funds and outgoing expenses
- Pay loans
- Pay bills with Bill Pay, the integrated service to make payments
or set up recurring payments
- Set up account alerts for important account information
- Deposit checks quickly and easily using your mobile device or tablet
- Ability to turn on, off, or capture your card in the event that it becomes misplaced, lost, or stolenData safety
Ratings and reviews
I have no idea why I cannot login into my account from this app(both old and new) or login through the web portal. Happened for 2 years now. I always get a login failure. I tried changing password and nothing happens. This app is basically useless and I always have to physically go to the bank. To make it even worse, my bank changed location so now it's a 30 min drive. At this point, I may just close my account.
Still disappointed. Let's be very clear. I think app has made dramatic improvements and have moved into the 21st century. With that being said though, its new look and function take some getting used too if you're use to the old look and feel of the old app. BUT CHANGE IS GOOD. The reason for the low score is because I've been asking for Samsung Pay to be added to Telco for over 5 or 6 years and 3 smart watches later and still no responses. Not everyone has an Apple and for me, It's Samsung.
10 people found this review helpful
Terrible customer service, with this new update, and completely removed your account, even if you already had one and is so poorly designed that you can't make a new account because the info on the registration is incorrect. Don't download the app.
1 person found this review helpful
What's new
What’s new in this release:
* A more user-friendly interface
* Enhanced security
* Secure Message, Live Chat, or Video Chat with one of our call center agents
* Access to E-statements
* Order checks straight from the app
* Ability to turn on, off, or capture your card in the event that your card becomes misplaced, lost, or stolen
Our mobile app allows easy access to your account wherever your iPhone or Android device goes. Below is the list of features to help you get the most out of your Mobile Banking experience.
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How to Get Started
- Get the App from the Apple or Android App Store.
- Enroll through the App by clicking the Enroll link on the Mobile App login page.
- Create a Username and Password
**Cellular data access and text messaging is necessary to use the Mobile Banking service and/or Text Banking. Check with your wireless carrier for any possible fees that may apply. ATFCU Mobile Banking and Text Banking services are only available to Online Banking users.
Get the ATFCU App
Mobile Deposit
Mobile Deposit is the remote feature on our ATFCU Mobile App that allows you to deposit your checks in a snap. Using your smartphone or tablet, snap a photo of your endorsed check and send it through your mobile app to your ATFCU account. Confirmation status of your deposit will be sent by email. Mobile Deposit is secure, easy to use and free for eligible ATFCU members.
Endorsing your Mobile Deposit Check
To deposit your Mobile Deposit check, please make sure all proper endorsements are clearly visible for the camera. You will need your signature, account number, and "For ATFCU Mobile Deposit Only" on the back of the check. Failure to use the required endorsement verbiage could result in your deposit being rejected. Below is an example.
Eligibility Requirements for Mobile Deposit
- Must be over 18 years of age
- Must have an ATFCU checking account in good standing
- The member's account must be open for a minimum of 90 days
- No loan delinquency
Mobile Platforms supported by Mobile Deposit
- Android OS 5.0 and above
- iOS 9 and above (iPod Touch with camera, iPhone, iPad 2 and up, iPad Mini)
- Must have rear facing camera
Biometric Login
Advanced Mobile App Technology
Now you can use Touch ID/Face ID (IOS) and Fingerprint Login (Android) to access your Austin Telco account.
Enabling Biometric Logins
When you open the Austin Telco app for the first time, you will login as usual with your username and password. If you have Touch ID/Face ID enabled on your iPhone or Fingerprint Login enabled on your Android, a prompt will appear asking if you'd like to enable it to login to the app. Simply tap "Enable". There is no need to reset your fingerprint or Face ID, the app will read your biometric logins you have already set on your phone.
Disabling Biometric Login
To disable Biometric Logins, click on the menu button within the app, choose settings, select Touch ID/Face ID or Fingerprint Login, and choose Disable. Now when you want to login to your account you will need to put in your username and password again.