Texas department of health and human services austin texas

HHS New Location

Health and Human Services has moved.
Address: 5325 Airport Blvd., Austin, TX 78751
Mailling: P.O. Box 1748, Austin, TX 78767

Novel Coronavirus (COVID-19) Information - copy

News & Announcements

General News

March 3, 2022 - Results of Substance Use Disorder (SUD) Community Planning Process

March 1, 2022 - Travis County Rental Assistance

Saturday, June 27th, 2020 at 11 am

Accessing Services during CoVid

Join us for a conversation about available resources in the Austin/Travis County area, including CoVid-19 Testing, food assistance, rental/utility assistance, healthcare, mental healthcare, and substance use disorder resources.

https://www.facebook.com/events/575799916666226/

Cómo Acceder Servicios Durante CoVid

Los esperamos en nuestra conversación interactiva sobre recursos disponibles en el área de Austin y Condado de Travis, incluyendo información acerca pruebas de CoVid-19, accesso a alimentos, assistencia con renta y utilidades, cuidado de la salud, cuidado de la salud mental, y apoyo por uso
de sustancias.

https://www.facebook.com/events/2946471938784607/

March 31, 2020 - Working from home Tips During COVID-19

March 19, 2020 - As the number of cases of COVID-19 increase, so does the associated anxiety. To aid individuals and communities during this time, Mental Health America has compiled a range of resources and information.

March 16, 2020 - Novel Coronavirus (COVID-19) Information

August 29, 2017 - HUD Announces Disaster Assistance for Victims of Hurricane Harvey

The Austin Animal Center Continues to Ask for the Community’s Help as Shelter Remains at Capacity

Zika Virus Information

Watch the Black History Program from February 11, 2016

Wondering what's for Dinner Tonight? Texas A&M AgriLife Extension has the answer! Watch this week's video!

Community Development Block Grant (CDBG) News

New! CDBG webpage now available. The new webpage includes information on CDBG Project Evaluation Criteria and links to a document regarding which activities are eligible or ineligible for CDBG grant funding through the Travis County CDBG and related programs.

Invitation to Comment on the Travis County CDBG PY19-23 Consolidated Plan and PY19 Action Plan Substantial Amendments #3

Travis County CDBG invites you to comment on the proposed PY19-23 Consolidated Plan and PY19 Action Plan Substantial Amendments #3. Invitation is available in English and Spanish (Español). Comments will be accepted for 5 days beginning July 11, 2022 at 8:00 a.m. and ending on July 15, 2022 at 5:00 p.m. or by participating in a public hearing on July 12, 2022 at 9:00 a.m. Beginning on July 11, 2022 a draft of the proposed PY19-23 Consolidated Plan and PY19 Action Plan Substantial Amendments #3 along with anyrelated summaries will be available for download on the Travis County CDBG webpage at https://www.traviscountytx.gov/health-human-services/cdbg.

Invitation to Comment on the Travis County CDBG PY22 Action Plan

Travis County CDBG invites you to comment on the proposed PY22 Action Plan. Invitation is available in English and Spanish (Español). Comments will be accepted from June 22, 2022 at 8:00 a.m.to July 22, 2022 at 5:00 p.m. or by participating in a public hearing on July 12, 2022 at 9:00 a.m. Beginning on June 22, 2022 a draft of the proposed PY22 Action Plan along with a related summary will be available for download on the Travis County CDBG webpage at https://www.traviscountytx.gov/health-human-services/cdbg. 

Travis County Community Development Block Grant (CDBG) PY2023 Community Needs Survey is now available.

This survey allows residents to tell us about community needs in San Leanna, Webberville, Creedmoor, Lago Vista, West Lake Hills, Bee Cave, and the unincorporated areas of Travis County that impact low- and moderate-income families, persons with disabilities, seniors, and youth. Your input will be used to help develop Travis County’s annual action plans for the approximately $1.2 million in annual CDBG funding from the U.S. Department of Housing and Urban Development (HUD). It will also help inform other Travis County departments about needs in these areas of the county.

The survey is available online in English and Spanish (Español). In addition, copies will be available at the Travis County Community Centers or by requesting one be mailed to you.

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The Department of State Health Services (DSHS) is here to assist Texans who need services or help. Headquartered in Austin, DSHS also has regional offices across the state.

Can't find what you're looking for? Use the Health Topics or use the search feature at the top of this page. You can also find phone numbers for specific programs and Administrative Contacts.
About DSHS Press & Media Vital Statistics


Contact Information

Central Campus

Physical Address

Texas Department of State Health Services
1100 West 49th Street 
Austin, Texas 78756-3199
Campus Office Hours: Monday - Friday, 8 am - 5 pm
Vital Statistics: Monday - Friday, 8 am - 4 pm
Use this address for delivery services.

Mailing Address

Texas Department of State Health Services
PO Box 149347
Austin, Texas 78714-9347

Phone Numbers

Main: 512-776-7111
Toll-free: 888-963-7111

  • Administrative Contacts
  • Program Phone List
  • A-Z Health Topics

Note: If you are deaf, hard of hearing, or speech impaired you can call any DSHS office by using the relay service of your choice. The State of Texas offers Relay Texas which you can use by dialing 7-1-1 or 1-800-735-2989.

Vital Statistics Mailing Addresses

Other Locations

HIV/STD/TB

201 W Howard Lane, Ste 200 
Austin, Texas 78753


Visitor and Parking Information

Accessible and visitor parking is available throughout the central campus. More parking is available in the parking garages, permits are not needed. When using the ramps, watch for the "Ramp Open" and "Ramp Closed" lights.
Central Campus Map (PDF)


Vital Statistics

For inquiries about birth, death, marriage and divorce records, or for information about related services, contact Texas Vital Statistics (VSS):

  • Phone: 888-963-7111
  • Monday - Friday: 8 am - 4 pm 
  • Application Mailing Addresses


Consumer Protection

For complaints or inquiries about health care facilities, professions and food establishments, please contact the appropriate program within Consumer Protection.


Texas department of health and human services austin texas

General Inquiries and Consumer Complaints

  • Email:
  • Phone: 512-776-2150 or 1-888-963-7111, ext. 2150; TDD: 1-800-735-2989
  • Mail:
    Department of State Health Services
    attn: Customer Service Coordinator
    PO Box 149347, MC-1913
    Austin, Texas 78714-9347

For more information about the customer service information and complaints process see Compact with Texans.

Frequently Requested Forms

  • Texas Birth Certificate Application by Mail (PDF)
  • Correcting a Texas Birth Certificate by Mail (PDF)
  • Texas Death Certificate Application by Mail (PDF)
  • Correcting a Texas Death Certificate by Mail (PDF)
  • Texas Immunization Registry (ImmTrac2) Authorization to Release Official Immunization History (PDF)
  • Texas Immunization Registry (ImmTrac2) Withdrawal of Consent and Confirmation Form (PDF)

Report Website Problems

If you find pages or links that are not working on this site or can't find what you're looking for, please send an email to . Please make sure to include the link of the page that you are having trouble with or detailed information about what you are trying to find.

Last updated March 18, 2022

How do I contact Texas Health and Human Services?

Learn About Services (2-1-1 Texas) If you can't connect to 2-1-1, call us toll-free at 877-541-7905.

What services does Texas Health and Human Services provide?

HHS works with federally qualified health clinics, medical associations, community partners and local governments to help clients find the health care they need. Aging and Disability Resource Centers can help Texans find personal care, nursing care, help at home and other long-term care services.

What does the Department of Health and Human Services do?

The mission of the U.S. Department of Health and Human Services (HHS) is to enhance the health and well-being of all Americans, by providing for effective health and human services and by fostering sound, sustained advances in the sciences underlying medicine, public health, and social services.

How do I talk to a live person in Texas 211?

Contact by calling 211 or (877) 541-7905 | 2-1-1 Texas.