About this areaGatlinburg
Westgate Smoky Mountain Resort & Water Park is located in Gatlinburg. The area's natural beauty can be seen at Great Smoky Mountains National Park and popular attractions include Ripley's Aquarium of the Smokies and Dollywood. Traveling with kids? Consider Anakeesta and Fannie Farkle's Family Fun Parlor. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Gatlinburg travel guide Opens in a new window What's nearby
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About this propertyWestgate Smoky Mountain Resort & Water Park4-star family-friendly hotel You can look forward to water-park access, mini golf, and a playground at Westgate Smoky Mountain Resort & Water Park. Active travelers can enjoy amenities like ziplining and aerobics at this hotel. Treat yourself to a Swedish massage at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar. Other perks at this hotel include:
All guestrooms at Westgate Smoky Mountain Resort & Water Park have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi. Guest reviews speak positively of the comfortable rooms at the property. Other conveniences in all rooms include:
LanguagesEnglish, Portuguese, Spanish Cleaning and safety practicesEnhanced cleanliness measuresDisinfectant is used to clean the property High-touch surfaces are cleaned and disinfected Sheets and towels are washed at 60°C/140°F or hotter Social distancingContactless check-in and check-out Protective shields in place at main contact areas Guest rooms kept vacant for 24 hours between stays Social distancing measures in place Safety measuresPersonal protective equipment worn by staff Temperature checks given to staff Temperature checks available for guests This information is provided by our partners. Property amenities
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See similar propertiesPoliciesCheck-inCheck-in from 4:00 PM - 11:00 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 21 Check-outCheck-out before 10:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out Special check-in instructionsFront desk staff will greet guests on arrival For more details, please contact the property using the information on the booking confirmation Renovations and closuresThe following facilities are closed seasonally each year. They will be closed from January 17 to February 10:
The property will be renovating from September 12 2022 to November 11 2022 (completion date subject to change). The following areas are affected:
Alternate facilities will be available offsite during the renovation. Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Access methodsPetsPets allowed for an extra charge of USD 150 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 per room (up to 60 lbs) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Children and extra bedsChildren are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available Property payment typesImportant informationFeesYou'll be asked to pay the following charges at the property:
The resort fee includes:
We have included all charges provided to us by the property. Optional extras
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You need to knowThis property is managed by a professional host. The provision of housing is linked to their trade, business, or profession Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Onsite parties or group events are strictly prohibited Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests traveling with a service animal must contact the property prior to arrival. This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces. We should mentionReservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation Property is also known asSmoky Mountain Resort Westgate Smoky Mountain Westgate Smoky Mountain Westgate Resort Westgate Mountain Resort Westgate Mountain Resort Lodge Smoky Westgate Resort Smoky Mountain Westgate Smoky Westgate Smoky Mountain Westgate Smoky Mountain Resort Westgate Smoky Resort Gatlinburg Westgate Westgate Resort Gatlinburg Westgate Resort Tennessee Westgate Smokey Mountain Resort Westgate Smoky Mountain Gatlinburg Westgate Smoky Mountain Hotel Gatlinburg Westgate Tennessee Westgate Smoky Mountain Resort Gatlinburg Westgate Smoky Mountain Resort Spa Westgate Smoky Mountain Gatlinburg Westgate Resort Gatlinburg Westgate Smokey Mountain Resort Westgate Smoky Mountain Resort Westgate Resort Tennessee Westgate Tennessee Gatlinburg Westgate Westgate Smoky Mountain Resort Spa Westgate Smoky Mountain Resort & Water Park Hotel Westgate Smoky Mountain Resort & Water Park Gatlinburg Westgate Smoky Mountain Resort & Water Park Hotel Gatlinburg Rating 5 - Excellent. 551 out of 1001 reviews" " Rating 4 - Good. 201 out of 1001 reviews" " Rating 3 - Okay. 119 out of 1001 reviews" " Rating 2 - Poor. 67 out of 1001 reviews" " Rating 1 - Terrible. 63 out of 1001 reviews" " 4.4/5Property conditions & facilities Traveled with family Oct 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 3 nights in Oct 2022 Traveled with partner Oct 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome stay! Perfect for a family trip or couples to getaway. Extremely
clean and friendly staff! Would come back! Stayed 3 nights in Oct 2022 Traveled
with partner Oct 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My boyfriend and I went for my 21st birthday trip and had an amazing time! Everyone was super helpful and friendly and the scenery was gorgeous. We will be staying here again in the future! Stayed 3 nights in Sep 2022 Traveled with partner Sep 28,
2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is a wonderful and beautiful place. The people are all always pleasant and even jubilant in their jobs and love working here. My only complaints are that the water park is not included in the price of the room which was excessive. We stayed for two nights and
the bill was over $900 dollars with no admittance to the water park. The poolside bar is way over priced, 2- drinks a jack and coke and a rum and coke cost $31.00. the market onsite is also over priced almost to price gouging level. I would recommend staying here however bring your own drinks, food and anything else otherwise you will need to pull a loan against your 401k to stay here. Stayed 2 nights in Sep 2022 Traveled with family Sep 28, 2022 Liked:
Cleanliness, staff & service, amenities, property conditions & facilities We had a very nice stay here. The property is new and updated and lots of fun things to do for the family. They even let us check in early. The only thing I wish I knew our unit didn't have any windows to the outside other than a small one in the bedroom so it made it very dark on the inside. Overall, loved our stay and would come back. Stayed
1 night in Sep 2022 Traveled with partner Sep 24,
2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities The people and staff r very good. And everyone is very helpful. Stayed 7 nights in Sep 2022 Traveled with family and small children, Traveled with pets, Traveled with family Sep 6, 2022 Liked: Cleanliness,
staff & service, amenities, property conditions & facilities I loved everything! The staff was friendly, everything was clean, and they took my dog in ❤️ Stayed 2 nights in Sep 2022 Traveled with family Aug 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The view of the mountains was
wonderful Stayed 3 nights in Aug 2022 Traveled with family and small
children Aug 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 3 nights in Aug 2022 Traveled with family and small children, Traveled with family Aug 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and great resort. Easy to get to attractions. Stayed 1 night in Aug 2022 How much does it cost to go to Smoky Mountain Water Park?Our prices start at around $24.95 +tax per person and do vary. Please be sure to visit our Gatlinburg waterpark website for additional information.
Does Pigeon Forge have an indoor waterpark?Open Year Round! Bring your sunscreen! The Wild WaterDome 66,000 square foot indoor waterpark, located at River Lodge, features a see-through-roof that bathes the entire park in natural light and actually allows guests to tan (and tropical plants to flourish) all year long!
Is Wild Bear Falls open year round?A mountain-themed, world-class family indoor water park, Wild Bear Falls at Westgate Smoky Mountain Resort & Water Park in Gatlinburg, Tennessee, features a state-of-the-art retractable roof, taking Mother Nature out of the equation! Guests can enjoy comfortable conditions year round.
How far apart is Pigeon Forge and Gatlinburg?You may be wondering how far is Gatlinburg from Pigeon Forge, and the answer is about 15 minutes, depending on traffic. If traffic is heavy during popular months, it could take you longer to get to either city. The distance is about 7.5 miles from one city to the other, depending on where you start at in either city.
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