When you get a gift card from someone, they typically tell you how much is on the card. That said, sometimes people forget to add that detail. If you’re receiving an Amazon gift card digitally and you already had an existing gift card sum, is there a way to tell how much was added? Let’s quickly go over how to check your Amazon gift card balance.
Read more: How to contact Amazon customer service
THE SHORT ANSWER
To check your Amazon gift card balance, open the Your Account dropdown on the Amazon homepage and click Gift Card Balance.
To check your Amazon gift card balance on your phone, tap Menu (≡) > Account > Manage gift card balance.
KEY SECTIONS
How to check your Amazon gift card balance (desktop)
Go to Amazon in your browser. Hover your mouse over the Your Account button in the top right.
Curtis Joe / Android Authority
From the subsequent dropdown menu, click Gift Card Balance.
Curtis Joe / Android Authority
Your current cumulative gift card balance will appear next to Your Gift Card Balance.
Curtis Joe / Android Authority
How to check your Amazon gift card balance (Android & iOS)
Open the Amazon app on your device and tap the Menu (≡) icon in the bottom right.
Curtis Joe / Android Authority
In the Menu, open the tray at the bottom and press the Account button. Scroll down to the Account Settings section and select Manage gift card balance.
Curtis Joe / Android Authority
Can you check your Amazon gift card balance without redeeming it?
Say you have an Amazon gift card—a physical one—and you want to check how much money is on it. Typically, you simply enter the code online and the full contents of the card get added to your account’s Amazon gift card balance. As such, it’d make sense that the full amount of the gift card when purchased is its balance. It isn’t like you can spend part of it (unless you take it to an Amazon Go store).
However, what if you have a physical card and don’t even know its original balance? If someone gave you an Amazon gift card without telling you how much is on it, you must get in touch with Amazon customer support and tell them that you want them to “find the balance of a gift card without redeeming it.”
Article SummaryX
1. To check the balance of an Amazon gift card without redeeming the card, you'll need to sign in to your Amazon account and initiate a chat with a support representative. Once the chat begins, send the message "find the balance of a gift card without redeeming" to the chat to connect to a support representative.
2. If you want to redeem the card, tap the three-line menu in the Amazon app, select Account, tap Manage gift card balance, and tap Redeem to enter your claim code.
For more tips, including how to check your account’s gift card balance after you’ve redeemed it, read on!
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If you've received an Amazon gift card, knowing your exact gift card balance is important, especially if you're planning to make a big purchase through the site.
But you don't have to receive a gift card from someone else to take advantage of the feature — you can also purchase gift cards for personal use whenever you want to, and set up auto-reload to better manage your finances.
Here's how to get it done.
How to check your Amazon gift card balance
You can either view your balance on the desktop website or mobile app.
On desktop
1. Go to the Amazon website and log in to your account, if needed.
2. Hover over Accounts & Lists, then click Account.
View past orders, check gift card balances, and more on the Account page.Abigail Abesamis Demarest/Insider
3. On the next page, click Gift cards. You'll see your gift card balance listed at the top of the page.
View your current gift card balance, see past gift card transactions, and more on the Gift cards page.Abigail Abesamis Demarest/Insider
Quick tip: To redeem a gift card, click Redeem a Gift Card on this page. Alternatively, visit amazon.com/redeem.
On mobile
1. Open the Amazon Shopping app on your iPhone, iPad, or Android and log in.
2. Tap the Profile icon in the bottom menu.
3. Scroll down to the Gift Card Balance section. You'll see your current balance listed there.
See your current gift card balance at a glance on this page.Abigail Abesamis Demarest/Insider
How to check the balance on a gift card without redeeming
If you've purchased a gift card for someone else and want to check the balance, follow the steps below:
1. Find the claim code on the back of the gift card or on your receipt.
2. Go to the Amazon website and log in to your account.
3. Hover over Accounts & Lists, then click Customer Service.
Visit the customer service page to read help articles and connect with a customer service agent.Abigail Abesamis Demarest/Insider
4. Connect with a customer service agent and ask them for the gift card balance. Provide them with the claim code.
Quick tip: Another way to check the balance of a gift card you bought from Amazon.com is by going to Your Orders and matching the claim code with the order details.
How to manually reload your Amazon gift card balance
Manually reloading your balance prevents any automatic card charges. This is a good method if you don't use this balance too often, or if you only want to buy a specific item.
On desktop
1. On the Amazon homepage, hover over Account & Lists, then click Account.
2. On the next page, select Gift cards.
3. In the menu bar at the top of the next page, click Reload Your Balance.
You can reload your Amazon balance with a suggested amount or value of your choosing.Abigail Abesamis Demarest/Insider
4. Choose or enter an amount.
5. Click Buy Now.
On mobile
1. Open the Amazon Shopping app on your iPhone, iPad, or Android and log in, if needed.
2. Tap the Profile icon.
3. Scroll down to the Gift Card Balance section and tap Reload Balance.
4. Choose the amount and tap Buy Now.
Once purchased, the funds will be applied to your Amazon account.Abigail Abesamis Demarest/Insider
How to auto-reload your Amazon gift card balance
You can set your balance to auto-reload on a daily to monthly schedule or when you hit a minimum balance of your choice. Sometimes, Amazon offers perks that make reloading your gift card worthwhile, like an $8 bonus for reloading $100 or more.
On desktop
1. On the Amazon homepage, hover over Account & Lists, then select Account.
2. On the next page, click Gift cards.
3. Select Set up Auto-Reload.
Reloading your Amazon gift card may come with cash bonuses.Abigail Abesamis Demarest/Insider
4. Set the amount, the frequency (daily, weekly, bi-weekly, or monthly), and the start date. Alternatively, you can set your card to auto-reload when your balance hits a minimum threshold.
5. Choose your payment method or add a new card.
6. Click Save Your Auto-Reload Setting at the bottom of the page.
On mobile
1. Open the Amazon app and and tap the Profile icon.
2. Scroll down to Gift Card Balance and tap Manage.
3. Tap Your Auto-Reload Setting.
You can also create an auto-reload setting on the Amazon app.Abigail Abesamis Demarest/Insider
4. Choose the amount, frequency, and start date settings. Or set your card to auto-reload when the balance falls to a certain amount, if preferred.
5. Choose your payment method or add a new card.
6. Tap Save Your Auto-Reload Setting at the bottom of the page.
Abigail Abesamis Demarest
Abigail Abesamis Demarest is a contributing writer for Insider based in New York. She loves a good glazed donut and nerdy deep dives into the science of food and how it's made.
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