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Unfortunately, there are times when the apps you want to add to your Android won’t download. You may try and try but end up staring at the screen, waiting endlessly for the app to load on your device. Complicating the issue is there are tons of reasons apps won’t download. Here are some steps to troubleshoot the problem and download apps again on your Android. 1. Check that you have a strong Wi-Fi or mobile data connectionIf you can’t download apps on your Android device, you should start by checking your connection. In some cases, this is the cause of downloading troubles. No Wi-Fi or mobile data connection equals no downloads because your phone or tablet won’t communicate with the Google Play Store. You may be able to resolve the issues by checking your data connection. This is applicable whether you’re using Wi-Fi or mobile data. Tech news that matters to you, dailyPrivacy, security, the latest trends and the info you need to live your best digital life. Signs of a bad connection include:
To check your Android mobile connection:
If you don’t see a signal data indicator, you may be in an area without coverage. If you can, move to a different location (for example, go outside) and recheck your signal. To check your Wi-Fi connection:
2. Clear the Play Store’s cache and dataClearing the app store’s cache and data might fix the problem. Most people don’t clear the Play Store’s cache and data regularly, but it’s worth a shot if you’re having trouble getting apps to download on your device. Doing this can help give the Play Store a fresh start if it’s having trouble communicating with your device. To clear the Play Store’s cache and data:
Related: Malware spreading through 19 apps you need to delete right now 3. Force stop the appYou may need to force-stop the app if the above fixes don’t work. There may be an app glitch causing issues with the downloads, and the only way to get it back on track is to force close it. Force closing kills the activity’s process and allows it to start anew with the right processes. If your downloads aren’t working, force closing the app store could reset it to allow downloads. To force stop the app store:
4. Uninstall the Play Store’s updates — then reinstallYou also have the option to uninstall Google Play updates and reinstall them on your device. Don’t worry about this deleting or causing issues with the apps you’ve already downloaded; it won’t affect the apps on your device. It will, however, fix the download issues you’re having in some cases. To uninstall and reinstall the updates for the Google Play Store:
5. Remove your Google account from your device — then add it backIf the above fixes don’t resolve the issue, you may want to remove your Google account from your device. Once it’s removed, you’ll add it back, which may solve the problem. First, remove your account:
Next, re-add the account:
Related: The last bad batch of malware you need to delete from your Android 6. Restart your deviceYou may have to restart your device if you still can’t download apps after clearing the Play Store’s cache and data. This can solve many glitches with your device, including download issues. How you do this will depend on the device you’re using. To restart your device:
Why is my phone not downloading apps from Play Store?Clear the Google Play Store data
If cleaning the cache of the Google Play Store and Google Play Services doesn't resolve the issue, try clearing the Google Play Store data: Open the Settings menu on your device. Go to Apps or Application Manager. (This option might differ depending on your device.)
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