Report suspicious activityYour smartphone has more in common with your computer than with your old mobile phone. Criminals know you're literally carrying a small PC in your pocket and will do all they can to access your personal information. Following a few simple steps you can dramatically reduce your risk of having your money and identity stolen. See the tabs below for suggestions. To protect the security of your U.S. Bank account, we’ve expanded our authentication options to now include fingerprint scan, one-time passcode, visual pattern and facial recognition. Show Download Article Download Article You can easily get in touch with Bank of America to discuss any banking needs. To contact by phone or mail, visit the "Contact Us" page, select the reason for your contact, and find the appropriate phone number or address. You can also connect with Bank of America online through Twitter, or Facebook, as well as in person.
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Advertisement ReferencesAbout This ArticleArticle SummaryX To contact Bank of America, call 800-432-1000 if you need help with checking and saving matters or online banking. For assistance with credit cards, call 800-732-9194. Another way to contact Bank of America quickly is through the chat system on the website. Log into your account on Bank of America’s website and click on the blue and white chat icon to connect with an agent. For more information on contacting Bank of America, like how to connect via Twitter, read on. Did this summary help you? Thanks to all authors for creating a page that has been read 173,979 times. Did this article help you?Does Bank of America have 24/7 customer service?For lost or stolen credit cards call phone number for lost or stolen credit cards 800.732. 9194. Customer service for lost or stolen cards is available 24 hours a day, 7 days a week. If you're calling from outside the U.S., please use the international 800 access code from your country of origin.
How Does Bank of America investigate fraud claims?The bank initiates a payment fraud investigation, gathering information about the transaction from the cardholder. They review pertinent details, such as whether the charge was a card-present or card-not-present transaction. The bank also examines whether the charge fits the cardholder's usual purchasing habits.
How do I claim fraud on Bank of America app?From the mobile app:
1. Log in to the app and select the account with the transaction you'd like to dispute. 2. Select the transaction, then tap DISPUTE TRANSACTION and follow the instructions.
What is the US bank fraud number?If you think someone has stolen your identity, report it immediately to the U.S. Bank Fraud Liaison Center at 877-595-6256.
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