Hot and cold skin care device

STEP 1

Morning: Use the COOL setting to de-puff your face and eyes before you start your skincare routine. Use gentle upward-lifting strokes to massage the skin.

You can also use the COOL setting as the final step of your skincare routine. Apply your favorite moisturizer and allow it to be completely absorbed by the skin. Then, use the COOL setting to lock in moisture, minimize the appearance of pores, and firm the skin. Use upward-lifting strokes to complete your morning treatment.

STEP 2

Evening: Cleanse your face. Apply your favorite moisturizing cream, use the HOT setting to boost the absorption of the face/eye cream. Massage the product in with slow and even circular movements.    

STEP 3

Face or Eye Mask: Every time you apply a facial sheet mask or eye mask, you can use the HOT setting over the mask to boost absorption and maximize the effectiveness of the mask nutrients.

Product Dimensions: 2 x 2.2 x 7.1 inches
Shipping Weight: 1.1 pounds

Package includes:
1*Main Machine
1*USB cable
1*Cleaning cloth
1*Manual

1. What are the benefits of using hot and cool therapy?

The Hot/Cool Skin Device features three modes: hot, cool, and sonic vibration.

- Hot Mode: The hot mode opens pores and maximizes the absorption of serums and creams.

- Cool Mode: The cool mode minimizes the appearance of pores, reduces face/eye puffiness, and firms the skin.

- Sonic Vibration: Sonic vibration provides a soothing and relaxing massage. It helps to increase blood flow giving skin an instant and natural glow.

1. Can I use this device to treat other body areas?

This device is suitable to use on the face and eye contour only. If you need to give special attention to other body areas, please check TOUCHBeauty’s body care devices.

1. Can I use this device with makeup on?

No, you must use this device on clean skin. Using this device with makeup may help makeup residues to penetrate deeper into the skin, and that can be detrimental to your skin health.

1. Why this device needstwo massage heads with different temperatures? 

The skin around the eyes is sensitive and delicate when compared with other areas of the face. For that reason, this device provides two massage heads to fit the face and eye contour. It’s also not recommended to use the same temperature on the eye and face area. With two heads the temperature can be optimized to provide effective treatment.   

1. Why is the hot mode temperaturearound 42°C?

Research, data, and trials demonstrate that the optimal temperature to use on the skin is 42 ± 2°C. The temperature is slightly lower for the eye contour.

1. How should I use the Hot/Cool Skin Device?

We recommend you to use the cool mode in the morning after you moisturize the skin to minimize the appearance of pores, reduce eye or face edema, and firm the skin. In the evening, use the hot mode to boost the absorption of your favorite serum or cream.  

1. Can I use this device on my sensitive skin?

Yes. The massage head is hypoallergenic, is suitable for all skin types, including sensitive skin.

1. I have myopia,can I use this device on the eyes?

Yes, you can. The device is used on the skin only and does not hurt the eyes. Do not use this device on the eyelids.

1. Is the Hot/Cool Skin Device waterproof?

This device is not waterproof. If you use this device with skincare products, apply the serum/lotion to the skin with your hands, and use the device afterward to boost absorption.

Melodysusie hot and cold facial skin care device with red and blue led light treatment for anti-aging and anti-winkle. Great gifts for holidays, like Christmas and Thanksgiving! It can effectively boost collagen to absorb, reduce tightness, inflammation, wrinkles and redness.

Features:

● HOT & COLD FACE EFFECT: Heating mode 107°F(42℃) can open pores quicker, and help skin care products absorb better. Cooling mode 59°F(15℃) can shrink the pores quickly to help skin retain moisture and elasticity. It is great for de-puffing your face, tightening skin and soothing sunburn.
● LED LIGHT TREATMENT: This treatment stimulates collagen and tissue regeneration creating tighter smoother skin, oxygenates by increasing circulation, reduces inflammation and redness, accelerates healing, and promotes product penetration.
● PORTABLE & USB RECHARGEABLE: The device will turn off automatically after 10-minute usage and IPX6 waterproof design makes it easy to clean. It supports USB charging, and compact size is travel-friendly.
● PERFECT GIFT:A great gift across any gender. Perfect for any occasion and holidays like birthday, Christmas, anniversary, and so on.
● INNOVATION TECHNOLOGY: Equipped with 10s fast heat up or cool down technology, this device delivers beauty treatments deep into the stratum corneum within seconds. Recommended using creams, serums or other skincare products to activate its best effectiveness.
● CUSTOMIZE YOUR SKINCARE MODE: You can choose multiple or single mode. It is very flexible for you to choose the exact mode based on your skin condition.

When should I use the hot & cold dual facial device?
We suggest using it either morning or night, or both morning and night based on skin condition and your situation. It is perfect for everyday use because it is safe and gentle.
How often should I use the device?
We recommend using each mode for about 1-2 minutes based on your skin condition.
What skin type is it for?
It is perfect for all skin types,including normal, oily, sensitive, dry, ageing, irritated skin, and so on.

What's in the package?
1 x Hot & Cold Dual Facial Device / 1 x Charging Cable / 1 x User Manual
NOTE:
The device will not work when charging.
The device will turn off automatically after 10-minute use.
Please make sure that the device is powered off when not in use.
Please clean the device with cotton pads or soft fabric.
DO NOT use diluent, solvent and other corrosive industrial products to clean device heads in case of damage.
Please keep the device in a dry and cool place.
Keep away from children.

Fleurwee X Melodysusie Candles

Please note that the package will have both logos (Fleurwee and Melodysusie) or one of them.

Important Note: your products might be sent out separately if you ordered several items together.

Note: According to the receiving address, the package includes a national standard plug or a conversion plug.

Please be advised that destination FedEx station was shut down due to the current COVID-19 pandemic condition in Australia.

Shipping Policy:

For all international shipments (outside the contiguous United States), any tax or duty shall be borne by the buyer.

Shipments from all of our warehouses are delivery duty unpaid. The final cost does not include import duties and sales taxes, all these additional fees must be paid by the customers.

You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company.
We are not responsible for any extra charges once the original package has been shipped.

*If the customer refuses to pay these extra charges, the package might be dropped by customs or returned to us, and we will not refund any amount of money.

COVID-19 Shipment Upgrade Notice:

During the outbreak, it may take longer than usual for the post office to process your package, and the tracking info may not be updated for a while. Please give the post office more time to transport your package and update your tracking info.

And your package will be shipped out within 3-5 businessdays.

The ETA with your order may be adjusted based on actual circumstances, sorry for the inconvenience.

Please kindly note that we will not issue any refund with your order if you refuse to receive the package we sent to you.

If you no longer want to receive the package, please do not refuse it when it is delivered. Instead, you can send us one return form with your order.

We offer one shipping method for US customers

• Low toUSD$7.99to the United States via Standard Shipping

For US customers, the shipping time will be 5-7 businessdays
For Canada, the shipping time is 5-9 businessdays.
For Germany, France, Italy, Spain, Australia and the United Kingdom, the shipping time is 7-10 businessdays.
For other countries, the shipping time is 10-15 businessdays.

*Please note:

• Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-5 business days and is NOT included in the overall “shipping time”.
• Shipping times can be affected by variable customs clearance times or public holidays.
• Some products may be out of stock in our warehouse. In this case, for a timely delivery, we will have our factory ship your items directly from China. (Please note that the package will not spread viruses based on CDC.) Will You Catch The New Coronavirus Via Packages Or Mail From China?

Warranty Policy:

Generally, all of our Fleurwee or MelodySusie products have a full6-months warranty covering manufacturing and quality issues (natural causes or human errors are not included) and30 days money-back guaranteedfrom the receipt of original order. But our Fleurwee or MelodySusie products will have 15-months warranty made through meldoysusielifestyle.com. If your product does not meet your needs within this period, feel free to contact us by submitting afeedback formto let us know what we can do to help you.

Please notethis page of warranty and return is for purchases made through meldoysusielifestyle.com, the Fleurwee Direct store or Maple Leaf Shop store on Amazon. For purchases made through Fleurwee's authorized resellers, please contact them directly.

Free Extended Warranty：
1.Extended Warranty to 12 months byregisteringat Fleurwee.
2.Send an extended warranty request with your order ID at ourCustomer Service Center.

*Please note:

1.You need to pay for your shipping costsfor returning your item withnon-quality problem within 30 days from the date you purchased it.

2. You will be responsible for paying for your ownshipping costsfor returning your item after 30 days from the receipt of original order.

3. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. If the customer doesn't pick up the goods on the specified date with the requirement, causing the goods to be destroyed, we'll not give a refund. If the goods are returned to warehouses by courier, the customer must be paid the additional fees.

5. Within the warranty period, the replacement is free but the shipping fee will be charged accordingly after 3-months.

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