The Social Security Administration had its offices shuttered to the public except in “limited, critical situations” for two years due to the covid-19 pandemic. In April this year though field offices began to reopen for walk-in consultations but covid-19 protocols have seen long lines form outside their doors. Show
The agency “strongly” encourages people who can, that they should use the online services or call. Those that need to come to an office should make an appointment to avoid encountering delays or long wait times. Also see:
How to find an SSA office and make an appointmentThroughout the pandemic, the SSA has expanded the number of services that can be completed online. Before many applicants that needed to visit a Social Security office to apply for benefits, can now apply for disability, Medicare, retirement and spousal benefits online. Additionally, the site allows beneficiaries to “check the status of your claim or appeal, request a replacement Social Security card in most states, get an instant proof of income letter, and much more.” For those that do need to visit one of their nearly 1,200 field offices they can use the Social Security online locator. You can use your zip code to find the one closest to you and get the contact number to arrange an appointment. It’s advised though to check the listing of Office Closings and Emergencies to see if you should find an alternate office. You can also schedule, reschedule or cancel an appointment by calling the national toll-free number 1-800-772-1213 (TTY 1-800-325-0778) Monday through Friday between 8:00 am and 7:00 pm. How to contact the SSAPeople that do not want to apply for benefits online, or need to speak to the SSA for any other reason can also call the national toll-free number. Be advised that wait times are typically shorter later in the day and Wednesdays through Fridays. Spanish speakers can receive assistance by calling the same toll-free number and informing the pre-recorded system or representative that they would like to talk to a representative in Spanish. For those who cannot make a call during these times, “recorded information and services are available 24 hours a day and on weekends.” Deaf and hard of hearingThose who are deaf or hard of hearing can call toll-free at 1-800-325-0778 to resolve any benefit issues or get their questions answered. The line is available from 8:00 am to 5:30 pm Monday through Friday. International callersThose who cannot call the National 800 number because they are located outside of the United States can use the following number, 410-965-0160. Callers should be aware that this is not a toll-free number, and they will have to assume any costs associated with the call. Representatives are available at this number on weekdays between 9:00 am and 4:00 pm Eastern US Time. Social Security/Federal Benefits(When on a mobile device make sure to scroll down for complete information.) For comprehensive information on SSA’s services abroad, please visit SSA’s webpage Service Around the World. If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments. TaxesIn order to file taxes you will need to have a Security Number. For more information on paying taxes as a U.S. Citizen please see:
Here you'll find information on Social Security office closures, safety preparedness in case of emergencies, signing up for direct deposit of your benefit payments, and more. This page is updated every 10 minutes. Please check back for the latest information about office closings and delays and to subscribe to your state/territory. To check the regular hours of the Social Security office in your area, go to our Social Security Office Locator. Subscribe to a state or territory for updates Closures or Delays Affecting In-Person ServiceLocal Social Security offices are offering more in-person appointments and have resumed in-person service for people without an appointment. As we expand in-person service, we strongly encourage you to continue to go online, call us for help, and schedule appointments in advance. This webpage lists the small number of offices that temporarily:
To confirm the address of the office listed, enter the zip code provided below in our office locator at https://secure.ssa.gov/ICON/main.jsp. To learn more about the three topics below, visit www.ssa.gov/coronavirus/gethelp.
Alabama
Subscribe All offices are open at this time. Alaska Subscribe All offices are open at this time. American Samoa
Subscribe All offices are open at this time. Arizona Subscribe All offices are open at this time. Arkansas
Subscribe All offices are open at this time. California Subscribe The following Social Security office(s) will be closed from Thursday, October 20, 2022 to Friday,
October 21, 2022. Please call our National 800 number (800-772-1213) for assistance. The following Social Security office is only able to provide assistance by telephone from Tuesday, October 18, 2022 to Friday, October 21, 2022. There will be no in-person service during this period: The following Social Security office(s) are only able to provide assistance by telephone until further notice.
There is no in-person service: Colorado Subscribe All offices are open at this time. Connecticut Subscribe All offices are open at this time. Delaware Subscribe All offices are open at this time. Florida Subscribe The following Social Security offices are only able to provide assistance by telephone until further notice. There is no in-person service:
Georgia Subscribe All offices are open at this time. Guam Subscribe All offices are open at this time. Hawaii Subscribe All offices are open at this time. Idaho Subscribe All offices are open at this time. Illinois Subscribe The following Social Security offices are temporarily closed for in-person service but are helping customers by telephone:
Indiana Subscribe The following Social Security office is only able to provide assistance by telephone from Thursday, October 20, 2022 to Friday, October 21, 2022. There will be no in-person service during this period:
Iowa Subscribe All offices are open at this time. Kansas Subscribe All offices are open at this time. Kentucky Subscribe All offices are open at this time. Louisiana Subscribe All offices are open at this time. Maine Subscribe All offices are open at this time. Maryland Subscribe All offices are open at this time. Massachusetts Subscribe All offices are open at this time. Michigan Subscribe All offices are open at this time. Minnesota Subscribe All offices are open at this time. Mississippi Subscribe All offices are open at this time. Missouri Subscribe All offices are open at this time. Montana Subscribe All offices are open at this time. Nebraska Subscribe All offices are open at this time. Nevada Subscribe All offices are open at this time. New Hampshire Subscribe All offices are open at this time. New Jersey Subscribe All offices are open at this time. New Mexico Subscribe All offices are open at this time. New York Subscribe All offices are open at this time. North Carolina Subscribe All offices are open at this time. North Dakota Subscribe The following Social Security offices are temporarily closed for in-person service but are helping customers by telephone:
Northern Mariana Islands Subscribe All offices are open at this time. Ohio Subscribe All offices are open at this time. Oklahoma Subscribe The following Social Security offices are temporarily closed for in-person service but are helping customers by telephone:
Oregon Subscribe All offices are open at this time. Pennsylvania Subscribe The following Social Security office(s) will temporarily stop all in-person service on Thursday, October 20, 2022, at the time shown below. Assistance will still be available by telephone until 4pm:
Puerto Rico Subscribe The following Social Security office is temporarily closed. Please call our National 800 number (800-772-1213) for assistance.
Rhode Island Subscribe All offices are open at this time. South Carolina Subscribe All offices are open at this time. South Dakota Subscribe The following Social Security offices are temporarily closed for in-person service but are helping customers by telephone:
Tennessee Subscribe All offices are open at this time. Texas Subscribe The following Social Security office is only able to provide assistance by telephone from Monday, October 17 to Wednesday, October 26, 2022. There will be no in-person service during this period:
U.S. Virgin Islands Subscribe All offices are open at this time. Utah Subscribe All offices are open at this time. Vermont Subscribe All offices are open at this time. Virginia Subscribe All offices are open at this time. Washington Subscribe All offices are open at this time. Washington D.C. Subscribe All offices are open at this time. West Virginia Subscribe All offices are open at this time. Wisconsin Subscribe All offices are open at this time. Wyoming Subscribe All offices are open at this time. If Your Local Office is ClosedIf your local Social Security office is closed, be aware that many services are available online. If you had a scheduled appointment, please call 1-800-772-1213 for assistance. You also can do business with Social Security over the phone by calling 1-800-772-1213 (TTY number, 1-800-325-0778). Emergency PaymentsIf you do not receive your regularly scheduled payment from Social Security as a result of severe weather or other emergencies, please call your local Social Security office. You can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. Direct Deposit InformationWith Direct Deposit, your money is safe in your bank, savings and loan, or credit union account no matter what happens to interrupt mail service. For more information or to sign up visit our Direct Deposit site. Direct Express InformationIf you do not have a bank account, you can sign up for the Direct Express® card program. With Direct Express®, deposits from federal payments are made directly to the card account. Federal HolidaysAll Social Security offices are closed on federal holidays. External ResourcesHow do I speak to a live person at Social Security?You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday. Wait times to speak to a representative are typically shorter early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time).
How do I make an appointment with the nearest Social Security office?If you do not want to apply for benefits online, or you need to speak to us for any other reason, you can schedule, reschedule or cancel an appointment by: Calling us at 1-800-772-1213 (TTY 1-800-325-0778) between 8:00 am – 7:00 pm, Monday through Friday. Contacting your local Social Security office.
Are Social Security offices open for walk ins?Social Security Administration to Resume In-Person Services at Local Social Security Offices. I am pleased to announce that local Social Security offices will restore in-person services, including for people without an appointment, on April 7, 2022.
Can I get my Social Security by phone?CONTACTING SOCIAL SECURITY
We are available to assist you by telephone, mail, or at www.ssa.gov/agency/contact/ through the internet. Our toll-free number is 1-800-772-1213. Teleservice representatives are on duty to answer your calls between 8:00 a.m. and 7:00 p.m. Monday through Friday.
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