7 Superior First Class |
10% | 584 | $129-$281 (USD) |
Overview
Attractive all-suite resort village of Spanish Mediterranean architecture set in 450 acres of desert and mountain park.
- Details
- Year Built: 1982
- Year Last Renovated: 2008
- Check in Time: 4:00 PM
- Check out Time: 11:00 AM
- Number of Floors: 6
- Chain: Hilton Hotels and Resorts
- Chain Website: www3.hilton.com/en/index.html
- Pointe Hilton Tapatio Cliffs Resort GDS Codes
- Amadeus GDS: HH PHX632
- Galileo/Apollo GDS: HH 05141
- Sabre GDS: HH 017566
- WorldSpan GDS: HH 17566
Pointe Hilton Tapatio Cliffs Resort Rates & Policies
- Rate Policy: Daily in USD
- Standard Room: from $129-$281 (USD)
- Suite: from $130-$281 (USD)
- Credit Cards: Credit Cards Are Accepted
- Reservation Policy: Reservations must be guaranteed with a credit card
- Included Meals: Full Breakfast Included
- Deposit Policy: One night room & tax
- Pointe Hilton Tapatio Cliffs Resort Cancellation Policy: See rate rules for cancellation requirements
- Discounts offered:
- AAA discount
- Group discount
- Corporate discount
- Government/ Military discount
- AARP discount
- Travel Agents
- Airline Personnel
Pointe Hilton Tapatio Cliffs Resort Room Amenities
Amenities are in all rooms unless noted otherwise.
- Air Conditioning
- Coffeemaker
- Daily Maid Service
- Iron/Ironing Board
- Kitchen/Kitchenette (some)
- Microwave Oven
- Free Newspaper
- Rooms for Non-smokers
- Telephone
- Voicemail (some)
- Refrigerator
- Safe (In Room)
- Cable/Satellite Television
- Television
- Internet Access (High Speed & Wireless) (additional fee)
Pointe Hilton Tapatio Cliffs Resort Recreation
- On-Site Activities
- Golf Course
- Health Club
- Health Spa/Massage
- Jogging Trails
- Pool (Children's Pool, 6 Outdoor Pools)
- Tennis (Outdoor Tennis)
- Nearby Activities
- Bicycling
- Boating/Sailing
- Casino
- Fishing
- Game Room
- Horseback Riding
- Hot Tub
- Shopping Mall/Area
- Snow Skiing
Pointe Hilton Tapatio Cliffs Resort Hotel Services & Facilities
- Guest Services
- ATM/Bank
- Babysitting/Child Care
- Barber/Hair Stylist
- Car Rental
- Children/Teen Programs
- Complimentary Coffee
- Complimentary Transportation
- Concierge Services
- Crib/Rollaway Bed
- Currency Exchange
- Gift Shop
- Laundry Room
- Laundry/Dry Cleaning Service
- Multi-lingual Staff
- Free Onsite Parking
- Room Service
- Wheelchair Access to Common/Public Areas
- Common Area Internet Access (High Speed & Wireless) (additional fee)
- Security Services
- Electronic Key/Lock
- Parking Area Well Lit
- Smoke Alarm in Rooms
- Sprinkler in Rooms
- Uniformed Security
- Valet Parking Service
- Surveillance Cameras On Site
Room options
About this area
Phoenix
Hilton Phoenix Tapatio Cliffs Resort is located in North Mountain, a neighborhood in Phoenix, and is in the suburbs and near the airport. Musical Instrument Museum and Phoenix Art Museum are cultural highlights, and travelers looking to shop may want to visit Kierland Commons and Scottsdale Quarter. Traveling with kids? Consider Castles N' Coasters, or check out an event or a game at GCU Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like outlet shopping.
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What's nearby
North Mountain Park - 18 min walk
Cave Creek Golf Course - 6 min drive
Shadow Mountain Preserve - 6 min drive
Shaw Butte - 8 min drive
Castles N' Coasters - 9 min drive
Getting around
19th Avenue/ Dunlap Station - 7 min drive
Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive
Restaurants
Pointe In Tyme - 3 min walk
Starbucks - 18 min walk
Isa's Pizza - 19 min walk
Dunkin' - 19 min walk
Moon Valley Cafe - 19 min walk
About this property
Hilton Phoenix Tapatio Cliffs Resort
4-star family-friendly resort in the heart of North Mountain
Take advantage of 18 holes of golf, free water park access, and a poolside bar at Hilton Phoenix Tapatio Cliffs Resort. Tee up with amenities like a driving range, golf lessons, and a golf pro shop at this resort. Treat yourself to a deep-tissue massage, reflexology, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature a poolside location and more. Enjoy the 24-hour gym, as well as activities like basketball. In addition to a grocery/convenience store and a terrace, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
- 7 outdoor pools with a waterslide, cabanas, and sun loungers
- Free self parking and valet parking
- Breakfast (surcharge), 2 outdoor tennis courts, and limo/town car service
- An electric car charging station, express check-out, and multilingual staff
- Guest reviews give good marks for the family-friendly amenities, pool, and helpful staff
All 584 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
- Pillowtop mattresses, sofa beds, and free cribs/infant beds
- Bathrooms with designer toiletries and shower/tub combinations
- 27-inch LCD TVs with premium channels
- Balconies or patios, separate sitting areas, and mini fridges
Languages
English, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)
Social distancing
Contactless check-in and check-out
Safety measures
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 11.95)
Parking and transportation
Free self parking on site
Free valet parking on site
Electric car charging station on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Limo/town car service
Food and drink
To-go breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9-20 per person
3 restaurants and 1 coffee shop/cafe
3 bars/lounges and 1 poolside bar
Room service available
Coffee/tea in common area(s)
Restaurants on site
Different Pointe of View
Pointe In Tyme
Cascades Cafe
Lobby Bar
Things to do
24-hour fitness center
18 holes of golf
7 outdoor pools
2 outdoor tennis courts
7 spa tubs
Basketball
Free water park access
Full-service spa
Golf driving range
Sauna
Shopping
Tennis
Family friendly
7 outdoor pools
Free cribs/infant beds
Free water park access
Grocery/convenience store
Laundry facilities
Mini-fridge
Sofa bed
Waterslide
Conveniences
ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Vending machine
Guest services
24-hour front desk
Concierge services
Dry cleaning service
Golf cart
Golf clubs
Golf lessons
Golf pro shop
Hair salon
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
24-hour business center
Computer station
Conference center (75 square feet of space)
Meeting rooms - 36
Outdoors
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace
Spa
6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
Couples dining
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Double sofa bed
Free cribs/infant beds
Heating
Pillow-top mattress
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower/tub combination
Soap
Toilet paper
Towels
Entertainment
27-inch LCD TV
Cable channels
Pay movies
Premium channels
Food and drink
Coffee/tea maker
Mini-fridge
Outdoor space
Balcony or patio
More
Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
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Policies
Check-in
Check-in from 4:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Guests will receive smart lock details
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Renovations and closures
The following facilities or services will be unavailable from September 26 2022 to October 12 2022 (dates subject to change):
- Golf course
The following facilities are closed seasonally each year. They will be closed from September 26 to October 12:
- Golf course
The following facilities are closed on Monday and Tuesday:
- Full-service spa
Access methods
Staffed front desk, smart lock
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 75 per accommodation, per night
- Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
- Pool access
- Fitness center access
- Internet access
- Phone calls
- Parking
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
- Breakfast fee: between USD 9 and USD 20 per person (approximately)
- Fee for in-room wireless Internet: USD 9.95 (rates may vary)
- Fee for in-room wired Internet: USD 9.95 (rates may vary)
- Fee for wireless Internet in public areas: USD 11.95 (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix
Rating 5 - Excellent. 496 out of 1234 reviews" "
Rating 4 - Good. 339 out of 1234 reviews" "
Rating 3 - Okay. 190 out of 1234 reviews" "
Rating 2 - Poor. 113 out of 1234 reviews" "
Rating 1 - Terrible. 96 out of 1234 reviews" "
3.7/5
Property conditions & facilities
Traveled with partner Oct 10, 2022 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed the property for the moat part. The only disappointment was the only day we actually had time to go to the pool by the falls it was closed. They said it didnt close until 8 but it closed at 5. We werent given a reason just told the staff was supposed to close it. The rooms were decent could use a better cleaning of the baseboards. Stayed 3 nights in Oct 20224/5 Good
Traveled with family and small children, Traveled with family Oct 10, 2022 Disliked: Staff & service I come here a lot with my kids and typically don’t have any issues but this last time was very disappointing. One of the waitresses at The Falls pool was rude. Offering everyone around me water and menus to order food/drinks except for me. Then she told me I could get up and get it myself. Perhaps it’s because I’m not white and everyone around me
was. I felt completely discriminated against. Hilton, please do better. Stayed 1 night in Sep 20221/5 Terrible
Traveled with family and small children, Traveled with family Oct 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort with family friendly pools & a water slide that my kids loved! Stayed 2 nights in
Oct 20225/5 Excellent
Traveled with family Oct 9, 2022 Disliked: Property conditions & facilities Needs updating. When showering your standing in your own dirty water. Handle on sink broken. Needs updated and better housekeeping. Great location and staff was great. Stayed 4 nights in Oct 20222/5 Poor
Oct 6, 2022 Liked: Cleanliness, property conditions & facilities5/5 Excellent
Stayed 2 nights in Oct 2022
Traveled with partner Oct 1, 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I didn’t like extra charges they have no reason to add. Like taxes and so called charges Stayed 1 night in Sep 20221/5 Terrible
Traveled with family Sep 27, 2022 Disliked: Staff & service Love how it’s built right into the cliffs. It’s obviously been there for a while as it’s showing it’s age. Stayed 3 nights in Sep 20223/5 Okay
Traveled with family and small children Sep 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities5/5 Excellent
This property was a fantastic home base for our trip to Phoenix. The pool areas were great and so relaxing! There were so many pools we didn't even get to use them all. the golf course was great, the gym was spotless and the grounds were very clean and quiet. Loved our time there and will be back!
Stayed 6 nights in Aug 2022
Traveled with group Sep 14, 2022 Liked: Cleanliness, staff & service, amenities,
property conditions & facilities Setting, pools, restauarants staff. Stayed 5 nights in Sep 20224/5 Good
Traveled with family Sep 12, 2022 Disliked: Cleanliness, property conditions & facilities This property needs lots of repairs. The pools are not well maintained or cleaned. The roofs are crumbling. We got
stuck in our bathroom several times because the door knob was funky. The master bedroom tv plug kept falling out. We paid for a “poolside” room. The picture in the reservation was of one of the main pools. They put us by a tiny pool that was filthy, literally had dirt covering the bottom of it. The pool deck was very uneven and not maintained. The room didn’t even have a view of the pool lol basically we paid extra to walk up 3 flights of stairs. My daughter sliced her toe at the main family
pool on the filter on the bottom of the pool. This property has so much potential. We also had the worst pillows I’ve ever had at a hotel. They tell you to call room service if you need anything but it rings and no one answers. I’m hopeful they bring it up to standards. Stayed 2 nights in Sep 20223/5 Okay