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- About 2-1-1
For information about state benefits
(YourTexasBenefits.com) dial 2-1-1, select your language, then choose Option 2
To report waste, fraud and abuse (Office of the Inspector General) dial
2-1-1, select your language, then choose Option 3
To register for the State of Texas Emergency Assistance Registry (STEAR), dial 2-1-1, select your language, then choose Option 4
If
you have health and human services related complaints or issues, please visit the Office of the Ombudsman website
If you are a service provider and would like to be listed in our 2-1-1 database, please contact your local Area Information Center.
Click here for details.
Staff
| Chief Public Affairs Officer | Hailey Kemp | (512) 487-3387 |
| Government and Stakeholder Relations | Jonathan Connors | (512) 487-3300 |
| Communications | Christine Mann | (512) 424-6951 |
| Ombudsman | Joel Schwartz | (512) 706-7281 |
| Chief Program and Services Officer | Michelle M. Alletto | (512) 707-6100 |
| Deputy Executive Commissioner - Access & Eligibility Services | Wayne Salter | (512) 206-5321 |
| Health, Development & Independence Services | Position Vacant | (512) 438-4517 |
| Deputy Exec. Comm., Intellectual Dev. Disabilities & Behavioral Health | Sonja Gaines, MBA | (512) 487-3417 |
| Chief Medicaid/CHIP Svcs./Officer | Stephanie Stephens | (512) 424-1906 |
| Director, Office of Value-Based Initiatives | Jimmy Blanton | (512) 787-4088 |
| Director of Research and Evaluation | Daniel Dillon | (512) 428-1951 |
| Deputy Executive Commissioner Health Specialty and Care System | Scott Schalchin | (512) 438-3034 |
| Chief Policy and Regulatory Officer | Jordan Dixon | (512) 424-6932 |
| Deputy Executive Commissioner - Policy and Rules | Libby Elliott | (737) 867-8643 |
| Deputy Executive Commissioner Regulatory Services | Stephan Pahl | (512) 438-2305 |
| Chief Financial Officer | Trey Wood | (512) 707-6080 |
| Deputy Chief Financial Officer | Chris Matthews | (512) 424-6613 |
| Provider Finance | Victoria Grady | (512) 730-7450 |
| Chief Operating Officer | Maurice McCreary | (512) 424-6860 |
| Information Technology Services/Chief Information Officer | Ricardo Blanco | (512) 487-3390 |
| Deputy Executive Commissioner Procurement and Contracting Services | Kay Molina | (512) 406-2451 |
| Deputy Executive Commissioner � System Support Services | Chris Adams | (512) 424-6851 |
| Business and Regional Services | Otis Williams | (512) 284-3532 |
| Civil Rights | Sheila Craig | (512) 424-6615 |
| Human Resources | LaDawn Gray | (737) 867-7581 |
| Inspector General | Sylvia H. Kauffman | (512) 491-4076 |
State Hospital Systems
| Associate Commissioner | Timothy E. Bray | (512) 206-5336 / (512) 206-5302 |
| Austin State Hospital | Stacey Thompson | (512) 419-2102 / (512) 419-2163 |
| Big Spring State Hospital | Traci Phillips | (432) 267-8216 / (432) 268-7263 |
| El Paso Psychiatric Center | Zulema Carrillo | (915) 534-5412 / (915) 534-5587 |
| Kerrville State Hospital | Leigh Ann Fitzpatrick | (830) 896-2211 / (830) 258-5373 |
| North Texas State Hospital (Wichita Falls) | James E. Smith | (940) 692-1220 / (940) 689-5539 |
| North Texas State Hospital (Vernon) | James E. Smith | (940) 552-9901 / (940) 553-2500 |
| Rio Grande State Center | Sonia Hernandez-Keeble | (956) 364-8000 / (956) 364-8497 |
| Rusk State Hospital | Michelle Foster | (903) 683-3421 / (903) 683-7101 |
| San Antonio State Hospital | Bob Arizpe | (210) 532-8811 / (210) 531-7876 |
| Terrell State Hospital | Mark Messer | (972) 524-6452 / (972) 551-8053 |
| Waco Center for Youth | Chuck Russell | (254) 756-2171 / (254) 745-5398 |
* Subject to the Texas Sunset Act; will be reviewed in 2027.
How do I call Texas Health and Human Services?
For help or questions with your HHSC benefits case or YourTexasBenefits.com, call 2-1-1 or 1-877-541-7905.
How can I speak to a SNAP representative Texas?
Texas's EBT customer service number is 1-800-777-7328. How do I apply for food stamps? The easiest way to apply for food stamps is online. If you'd rather apply in person, call your local office (scroll to the bottom of the page and click “Find an Office”) or the Texas SNAP hotline (1-877-541-7905) to find out how.
How do I get a live person on 211 in Texas?
Contact by calling 211 or (877) 541-7905 | 2-1-1 Texas.
What is the phone number for your Texas Benefits?
Call 2-1-1 or 1-877-541-7905 (after you pick a language, press 2).